Danish Speaking Customer Service Agent
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Key Responsibilities
* Deliver exceptional support to customers via phone, email, and live chat within the fast-paced customer support services industry
* Represent our premium clients by maintaining high standards of communication in native-level Danish
* Resolve complex inquiries and technical issues efficiently to ensure maximum customer satisfaction
* Collaborate with international teams to maintain quality benchmarks and exceed performance targets
* Accurately document all customer interactions in the CRM system to track support trends
* Contribute to a positive, solution-oriented environment that defines our successful operations in Sofia Requirements
* Native or fluent Danish (spoken and written) is mandatory for this role
* Professional proficiency in English to collaborate with our diverse team
* Valid EU passport or residency status allowing you to work in Bulgaria
* Proven experience in the customer support services industry is considered a strong advantage
* Strong empathy, patience, and excellent problem-solving capabilities
* Availability for on-site work in Sofia, contributing to the most sought-after jobs in Bulgaria Benefits
* Competitive Monthly Salary package
* Fully Paid Training programs to ensure your success
* Comprehensive Private Health Insurance
* Fully Paid Relocation Package (flight, transfer, hotel accommodation) to ensure a smooth transition to Bulgaria
* Attractive Monthly Performance Bonus based on your dedication and results
* A modern, collaborative office environment in the heart of Sofia
* Career development and advancement opportunities within the customer support services sector #J-18808-Ljbffr
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