It Specialist

About Power Factors
Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world's renewable energy data.*
About Power Factors
Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world's renewable energy data.*
Outside China and India
Power Factors' Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company's suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management.
With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.
About The Role
We are looking for a senior, self-sufficient IT professional to own EU IT operations and lead our identity and access management program. This is a high-trust individual contributor role — you will be the go-to person for IT across the region, operating independently without a team beneath you, and with significant influence over how we secure and scale our infrastructure.
You will combine deep IAM expertise with hands-on EU IT support ownership — managing our Microsoft environment, Atlassian stack, and AI tooling including Claude. The right person is someone who can diagnose a complex Entra ID configuration issue in the morning, ship a laptop to a new hire in the afternoon, and drive a process improvement initiative by end of week — without needing direction.
Key Responsibilities
Identity & Access Management
Own the full IAM program: SSO, MFA, conditional access, privileged access management (PAM), and identity lifecycle (joiner/mover/leaver) across SaaS and internal applications
Architect and maintain integrations using SAML, OAuth 2.0, OpenID Connect, and SCIM; administer Microsoft Entra ID (Azure AD) as the central identity provider
Design and enforce RBAC/ABAC access models; lead access reviews and certification campaigns
Build automation and scripting (PowerShell, Python) to reduce manual identity operations and eliminate orphaned or excessive access
Define IAM policies and procedures; ensure compliance alignment with SOC 2, ISO *, and GDPR as applicable
Monitor identity-related security events, investigate anomalies, and lead access-related incident response
EU IT Operations & Support
Serve as the primary IT point of contact for all EU employees — owning end-to-end support escalation, resolution, and documentation
Administer the Microsoft 365 full suite: Exchange Online, Teams, SharePoint, Intune, Defender, and Purview
Manage the Atlassian stack (Jira, Confluence) at an admin level — configuration, user management, integrations, and workflow optimization
Drive adoption and governance of AI productivity tooling including Claude; support employees in using AI tools effectively and securely
Own hardware lifecycle: procurement, imaging, configuration, shipping, asset tracking, and secure decommissioning
Lead IT onboarding and offboarding — new hires receive working equipment and correct access on day one; departing employees are fully offboarded promptly
Maintain MDM/endpoint management (Intune or Jamf) and device patching across the EU fleet
Build and maintain a self-service knowledge base; track support metrics and drive systemic fixes over one-off resolutions
Required Qualifications
5+ years of IT experience, with at least 3 years focused on identity and access management or security engineering
Deep hands-on expertise with Microsoft Entra ID / Azure AD — conditional access, PIM, identity governance, and Defender integration
Strong working knowledge of authentication and federation protocols: SAML, OAuth 2.0, OpenID Connect, SCIM, LDAP
Proven experience administering the Microsoft 365 full suite, including Exchange Online, Teams, SharePoint, Intune, and Defender
Atlassian administration experience (Jira and Confluence) — user management, integrations, workflow configur