Director Of Operations
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Eyr Holistic is a fast-growing consumer goods company with four brands and around 50 SKUs, sold direct-to-consumer and expanding into retail in **.
Manufacturing: products made in four countriesFulfillment: warehouses in four countriesSupply base: raw materials and components sourced from China and across EuropeNext chapter: building our own factory in Poland, with possible future factories in the U.
S.
The roleThe Director of Operations owns everything between a product idea and a customer's doorstep, across all four brands.
You will run manufacturing, fulfillment, quality, suppliers and product COGS, and lead our vertical integration, starting with building and operating a new factory in Poland.
This is an owner's seat, not a coordinator's.
You decide where and how we produce, which vendors to keep, which capabilities to bring in-house, and you negotiate so we pay the best possible price at all times.
As we launch into retail next year, you will also own the operational side of that channel.
Scope: 4 brands, ~50 SKUs, 4 manufacturing countries, 4 warehouse countriesLocation: Remote, Europe-based, with regular travel to Poland and partner sitesKey responsibilitiesManufacturingManage our contract manufacturers across four countries: capacity, lead times, production planning and on-time deliveryDecide where and how each product is made, balancing cost, quality, speed and riskFulfillment and logisticsOversee our warehouses in four countries and the 3PL partners behind themDrive delivery speed, accuracy and cost per order; plan inventory placement across marketsCOGS and negotiationsOwn product COGS for all ~50 SKUs and a roadmap to lower them every yearLead negotiations with manufacturers, 3PLs and suppliers so we always have the best possible prices and termsQualitySet and enforce quality standards, inspections and corrective actions across every siteKeep returns, defects and customer complaints from production issues trending downManage raw material and component suppliers in China and EuropeBuild supplier redundancy, run audits and protect us from supply disruptionsStrategy and vertical integrationThink like an owner about the whole operation: which vendors to keep, replace or integrate, and what to bring in-houseBuild the business cases for vertical integration and present them to the foundersRetail operations (from **)Set up the operational backbone for retail: packaging, labelling, compliance, retailer logistics and replenishmentThe big project: our own factory in PolandYou will lead our first vertical integration project end to end, from business case to a running factory.
Plan: define which products and processes move in-house, capacity needs, capex and paybackBuild: select the site, equipment and contractors; manage budget and timeline; secure permits and certificationsStaff: hire the plant leadership and production teamRamp up: