Head Of People Operations

AboutJoko is an AI shopping app that helps millions of users save time and money when shopping online or in-store.
With Juno, our shopping assistant, they can find the right product at the best price in only a few seconds.Joko is an AI shopping app that helps millions of users save time and money when shopping online or in-store.
With Juno, our shopping assistant, they can find the right product at the best price in only a few seconds.
What sets Joko's AI apart is how well it knows its users.
Its shopping recommendations feel personal from day one and get sharper the more they use it.
It draws on unique assets to deliver the best experience: one of the largest product catalogs in the world, and unique shopping data no one else has to personalize every recommendation.
Users can also track the price of their favorite products and earn cash back almost everywhere.
All in one free app.
Joko is a tech company founded in Paris.
Their team of 120+ talents is international and spread across Paris, Barcelona, and New York, with some working remotely.
As a certified B Corporation, they are committed to making a difference for the communities they serve, including the 6 million consumers already using Joko to save money every day at over 10,000 merchants.
After reaching profitability in their core market, they are expanding internationally with a primary focus on the US.
It's still day 1 at Joko; come build the future of shopping with us.Job DescriptionAt Joko, our mission is to we help consumers save time and money when shopping online or in-store.Founded in Paris, Joko is a tech company and certified B Corp with over 120 talents across Paris, Barcelona, and New York (and beyond).
More than 7 million users already save money every day at 10,000+ merchants with Joko.From cashback and automatic coupons to price alerts, we've kept expanding our products to make shopping smarter.
Today, Joko is an AI shopping app: with Juno, our shopping assistant, users can find the right product at the best price in only a few seconds, with recommendations that get sharper the more they use it.Having reached profitability in our core market, we're now scaling globally, with a strong focus on the US.It's still day 1, come build the future of shopping with us
The People Operations teamAt Joko, credibility starts with reliability.
The People Operations team owns and runs the core people processes — contracts, payroll, benefits, compliance, HR systems and data — across France, Spain, and the US.
Today, the team consists of two experienced People Operations Managers — and because the whole Joko team is growing rapidly, from 100+ people today to 200+ within 18 months, we are doubling it: alongside this role, we are hiring two additional People Operations Managers.
People Operations sits within the broader People function, which also covers Talent Acquisition, People Business Partnering, and Workplace Management.Why this role is specialYou will build a department, not inherit one.
You will be Joko's first Head of People Operations.
The foundations exist — experienced team members owning our core people processes across three countries, a strong compliance track record — but the department structure, the operating model, and the roadmap are yours to design.You will do it at a real scale moment.
Joko is a profitable scale-up entering its international chapter, set to grow from 100+ people today to 200+ within 18 months, across France, Spain, the US, and soon more.
The processes you design now are the ones that much larger company will run on.You will operate at the frontier on tooling and AI.
AI is used daily across Joko, and People Operations is one of the highest-leverage places to apply it.
You will have the tools, the budget, and dedicated BizOps support to automate aggressively and build one of the most modern People Ops setups out there.What You Will DoBuild and lead the People Ops team: Hire, coach, and grow your People Operations Managers.
Organize ownership across countries and specialties so the team scales smoothly, with no single point of failure — every critical task has a named backup.Own our core people processes end-to-end: Payroll, contracts, benefits, time off, and onboarding/offboarding administration across France, Spain, and the US — accurate, compliant, and on time, every time.Anticipate scale: Project the company 18 months ahead and build for it today: country playbooks (our Spain entity is ramping up now, and more markets will follow), clean org data, and reliable workforce reporting for planning and reviews.Own systems and data: Take full ownership of our HRIS and people data.
Make People data a single source of truth, automate everything that should be automated — with AI and with dedicated support from our BizOps team — and keep improving the employee-facing experience of every process.Own compliance: Ensure com