Customer Support Internship
Hace 4 días
Barcelona Catalonia, CT, España
Weekendesk
Jornada completa
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Hey there 👋
If you love travel and the idea of turning someone's trip into something they'll actually remember, keep reading.
You'll be talking to real customers every day — by phone and email — and not just to solve doubts: you'll manage their reservations, do real upselling and cross-selling, and actually see the impact on customer satisfaction.
It's a
paid 6-month internship
, starting
October
- November 2026 , so you have time to sort out your school's internship agreement — with close support from the team from day one. 🚀 What you'll be doing You'll be our clients' trusted contact after they've booked: you solve their questions, resolve issues and turn every interaction into a real sales opportunity (upselling and cross-selling) without losing sight of the customer experience. You'll collect their feedback and share it with sales and other teams so the experience actually improves — not just on paper. You'll use our CRM so every interaction is properly tracked and nothing falls through the cracks. 😎 You're a fit if... ✅ You're a student or recent graduate in Communication, Business, Marketing, or a related field. ✅ You speak fluent French (native or C1+) and good Spanish (C1) — you'll switch between both every day. ✅ You like talking to people — you listen, you're patient, and you stay calm when things don't go as planned. ✅ You're comfortable with basic computer tools (no need to be technical). ✅ You genuinely want to learn about customer service and sales. ✨ Perks & Conditions 📝 6-month internship, starting October/November 2026 (flexible to match your school's internship agreement). 📆 5 days a week between Monday and Saturday, 10h to 19h, with Sunday + 1 rotating day off. 🏢 Hybrid: 3 days a week in our Barcelona office / 2 days remote . 💰 500€ net per month. 🎁 Personal discount of 20% on the Weekendesk website. 💸 Referral bonus: bring in talented friends and earn 📍 Office in the center of Barcelona, Spain. 🏄 Young and multicultural environment. 🎊 Events in the office: Afterworks 🍻 & Pizza Day 🍕 👯 Annual events: Summer Seminar + Xmas Party
- November 2026 , so you have time to sort out your school's internship agreement — with close support from the team from day one. 🚀 What you'll be doing You'll be our clients' trusted contact after they've booked: you solve their questions, resolve issues and turn every interaction into a real sales opportunity (upselling and cross-selling) without losing sight of the customer experience. You'll collect their feedback and share it with sales and other teams so the experience actually improves — not just on paper. You'll use our CRM so every interaction is properly tracked and nothing falls through the cracks. 😎 You're a fit if... ✅ You're a student or recent graduate in Communication, Business, Marketing, or a related field. ✅ You speak fluent French (native or C1+) and good Spanish (C1) — you'll switch between both every day. ✅ You like talking to people — you listen, you're patient, and you stay calm when things don't go as planned. ✅ You're comfortable with basic computer tools (no need to be technical). ✅ You genuinely want to learn about customer service and sales. ✨ Perks & Conditions 📝 6-month internship, starting October/November 2026 (flexible to match your school's internship agreement). 📆 5 days a week between Monday and Saturday, 10h to 19h, with Sunday + 1 rotating day off. 🏢 Hybrid: 3 days a week in our Barcelona office / 2 days remote . 💰 500€ net per month. 🎁 Personal discount of 20% on the Weekendesk website. 💸 Referral bonus: bring in talented friends and earn 📍 Office in the center of Barcelona, Spain. 🏄 Young and multicultural environment. 🎊 Events in the office: Afterworks 🍻 & Pizza Day 🍕 👯 Annual events: Summer Seminar + Xmas Party