Application Support Consultant

About Us
At Nextlane, we don’t just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions. So… What does it mean to be a #Nextlaner? Be part of a growth-oriented culture. Collaborate with colleagues from all over the world. Believe in the Power of ideas and the diversity of thought. Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact. Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company. At Nextlane, you’ll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world. Context of the position This internship is a great first step into the world of application support and software quality. As an Application Support Intern within our Customer Excellence team, you’ll learn how we make sure our products keep working smoothly for our clients across different brands. Working closely with your trainer and the wider support team, you’ll review the quality checklists for each brand, help spot and document issues, and follow them through to resolution. When a case needs a deeper look, you’ll open a Jira ticket and request re-launches where appropriate, gradually building a solid understanding of how incidents are analyzed and resolved. Beyond the day-to-day reviews, you’ll play a real part in continuous improvement — reporting recurring failures, suggesting improvements or corrective actions, and sharing what you learn with the rest of the team. It’s a hands-on opportunity to develop both your technical and collaboration skills in a supportive, international environment. 🎯 Your

Responsibilities:
As part of the team, and with the support of your trainer, you will: �
� Review the quality checklist for each brand. �
� Open Jira tickets for cases that require more in-depth analysis. �
� Request re-launches as appropriate. �
� Report the results of each review. �
� Report recurring failures to the team structure and, where possible, propose improvements and/or corrective actions. �
� Share relevant information with the rest of the team, in collaboration with the trainer and the support structure. 🕵️‍ What We're Looking For: This internship is designed for someone at the start of their career, so prior experience is not required — curiosity, reliability and a willingness to learn matter most. Studies: Currently studying (or recently completed studies) in Web Development, Software Engineering, or a related technical field, with an active internship/training agreement. The role is focused on web development and technical integrations, including working with APIs and integrations, maintaining scripts and cron jobs, troubleshooting technical issues, and supporting the development and reliability of web-based systems. Languages: Fluency in Spanish, nice to have: good written and spoken skills in English. Communication: Clear communication skills and comfort working as part of a team. Technical interest: A genuine interest in software applications and troubleshooting. Requiered: �
� Web basics: HTML, CSS, JavaScript. �
� Databases: basic SQL / MySQL. �
� Concepts such as APIs (Postman/SoapUI) and data formats (JSON/XML). Interpersonal

skills:
Service-minded, organized, and able to collaborate in a diverse and dynamic environment. Our Recruitment Process: 15-minute introductory call with our Talent Acquisition Specialist. Interview 30 minutes call with our Talent Acquisition Specialis. Interview with Hiring Manager and Line Manager 2. 💎

What We Offer
We understand that flexibility and trust are essential for our teams. Here are some of the benefits

we offer

Working hours
9:00 AM–6:00 PM, with a one-hour lunch break. 🏡 Remote Work: Up to 3 days a week Work-life balance: We have flexible entrance and departure time. Referral Bonus: €1500 for every talent you refer (after 6 months). 📚 Continuous Learning: Access to our internal platform for continuous development. Teambuilding: Our afterworks and activities are memorable Diversity, Inclusion & Belonging At Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation. Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience. Equal opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law. Join Nextlane and become part of the technological revolution in the automotive industry. Discover why we are a great place to develop your talent