Contact Center Executive
hace 2 semanas
Client Operations ExecutiveLocation – MallorcaFull TimeAbout UsHBX Group is the world's leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide and 60,000 high-value clients across 140 source markets. Our tech-driven approach, combined with data and people, sets us apart in the market. Join our amazing team and help us "move fast, dream big, and make the difference" every day.Job SummaryWe are looking for a Client Operations Executive to join our Customer Relationship Center. In this role, you will support our clients to achieve one of our main objectives: Delivering unique holidays to our customers. Candidates must be based in Mallorca.ResponsibilitiesProvide excellent customer service.Attend clients' queries via phone and email, being proactive, courteous, and helpful.Ensure all requests, issues, and complaints are resolved promptly and accurately per policies and guidelines.Promote goodwill when dealing with clients and internal teams to maintain strong relationships and client loyalty.Identify and suggest improvement opportunities during daily work.Negotiate appropriate compensation, refunds, and solutions.Position RequirementsFluency in English and German (written and spoken).Spanish language knowledge is an advantage.Flexibility to support Global Support team members as required.Excellent time management skills and ability to work under pressure in a fast-paced environment.Strong communication and negotiation skills to find solutions that work best for all parties.At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
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Contact Center Executive
hace 1 semana
Vitoria-Gasteiz, España HBX Group A tiempo completoGlobal Contact Center Executive - French Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.About us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in...
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Contact Center Executive
hace 2 semanas
Vitoria-Gasteiz, España HBX Group A tiempo completoAbout UsHBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
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Contact Center Executive
hace 1 semana
Vitoria-Gasteiz, España HBX Group A tiempo completoAbout Us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour...
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Contact Center Executive
hace 6 días
Gasteiz / Vitoria, España HBX Group A tiempo completoAbout UsInscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport,...
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Contact Center Executive
hace 2 semanas
Vitoria-Gasteiz, España HBX Group A tiempo completoClient Operations Executive¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Location – MallorcaFull TimeAbout UsHBX Group is the world's leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation,...
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Coordinador/a Contact Center. Turno Tarde
hace 2 semanas
Vitoria-Gasteiz, España IMAN GROUP A tiempo completoDesde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral. #Desde la oficina de Iman en Madrid seleccionamos Coordinadores/as de Contact Center para llevar un equipo de trabajo de encuestadores/as telefónicos/as para proyectos del Instituto Nacional de Estadística. Planificar y organizar turnos, cargas de trabajo...
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Coordinador/a Contact Center. Turno Tarde
hace 1 semana
Vitoria-Gasteiz, España IMAN GROUP A tiempo completoDesde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral.#ConectamoseltalentoconlasoportunidadesDesde la oficina de Iman en Madrid seleccionamos Coordinadores/as de Contact Center para llevar un equipo de trabajo de encuestadores/as telefónicos/as para proyectos del Instituto Nacional de Estadística.Planificar y...
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Coordinador/a Contact Center. Turno Tarde
hace 1 semana
Vitoria-Gasteiz, España IMAN GROUP A tiempo completoDesde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral.#ConectamoseltalentoconlasoportunidadesDesde la oficina de Iman en Madrid seleccionamos Coordinadores/as de Contact Center para llevar un equipo de trabajo de encuestadores/as telefónicos/as para proyectos del Instituto Nacional de...
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Contact Centre Team Leader
hace 1 semana
Gasteiz / Vitoria, España HBX Group A tiempo completoGlobal Contact Center Executive - FrenchAsegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and...
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Técnico/a Contact Center
hace 2 semanas
Vitoria-Gasteiz, España SegurCaixa Adeslas A tiempo completoSegurCaixa Adeslas es la compañía No Vida líder en España en seguros de salud, integrada en el Grupo Mutua Madrileña y participada por CaixaBank. En los últimos años se ha convertido en una entidad de referencia gracias a la implantación de un modelo de negocio basado en el crecimiento sostenido y rentable, que sitúa al cliente en el centro de la...
