Contact Centre Team Leader
hace 1 semana
Global Contact Center Executive - FrenchAsegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We are seeking aGlobal Contact Center Executiveto join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions:delivering unique holiday experiences to our customers.The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. Document all call activity clearly and accurately in the Back Office system.Respond promptly and precisely to online and email requests.Monitor and manage bookings, including reservations, special requests, amendments, and cancellations.Escalate issues appropriately, following Contact Center protocols.Maintain high standards of service quality and professionalism.Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).ProficiencyinEnglishandFrench (spoken and written).Consistent focus and enthusiasm throughout the work shift. xsgfvud You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider.
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DC Team Leader
hace 2 semanas
Gasteiz / Vitoria, Álava, España Mecca Brands A tiempo completoOur Distribution Centre (DC) is based in Tullamarine, Melbourne and truly is the beating heart of our business. Our DC receives shipments from suppliers, distributes products to our stores across Australia and New Zealand, and fulfils all online orders placed by our customers.We are now on the lookout for a Day Shift Team Leader to join our Distribution...
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Team Leader Automoción
hace 5 días
Vitoria-Gasteiz, España Trigo Group A tiempo completo**¡Forma parte del cambio en la industria del transporte!** Haciendo referencia a** QUALITY IS OUR MINDSET, **nuestro propósito en **TRIGO **es permitir a las personas viajar con total tranquilidad y confianza, asegurando que cada método de transporte cumpla con los más altos estándares de calidad y seguridad. Como parte de nuestro equipo, podrás...
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Quality Team Leader
hace 4 semanas
Vitoria-Gasteiz, España GXO Logistics, Inc. A tiempo completoLogistics at full potential Ready to take your career global in the Netherlands? Join a world-renowned fast fashion brand where ambition meets opportunity. We offer the best of both worlds: the stability and resources of an international company combined with the dynamic energy of a fast-growing environment. If you’re passionate about quality and eager...
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Production Team Leader
hace 5 días
Vitoria-Gasteiz, España BENTELER A tiempo completoDivision: BENTELER Automotive Functional Area: Logistics Career Level: Professional Contract Type: Permanent/Full-time Weekly Working Hours: 40,00 Required Languages: English; Spanish Requisition ID: 45626 Benefits: At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities...
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Team Leader
hace 6 días
Gasteiz / Vitoria, Álava, España MSS Security A tiempo completoAbout the Company As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at MSS Security is seeking a Senior Security Officer to join the team...
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Production Team Leader
hace 17 horas
Vitoria-Gasteiz, España BENTELER Automotive A tiempo completo**Location**:Vitoria, VI, ES- - **Division**: BENTELER Automotive **Functional Area**: Logistics **Career Level**: Professional **Contract Type**: Permanent/Full-time **Weekly Working Hours**: 40,00 **Required Languages**: English; Spanish **Requisition ID**: 45626At BENTELER, we make it possible. From promoting individual talents to international career...
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Team Leader-Grupo Benteler
hace 6 días
Vitoria-Gasteiz, España Adecco A tiempo completo¿Aportas experiencia como coordinador/a de equipos en entornos industriales y te gustaría formar parte de una empresa innovadora en el sector de la automoción? Nuestro cliente, Grupo Benteler, busca incorporar a su equipo un Team Leader que deseen contribuir al crecimiento y desarrollo de una organización automatizada y tecnológicamente avanzada. La...
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Contact Center Executive
hace 2 semanas
Vitoria-Gasteiz, España HBX Group A tiempo completoGlobal Contact Center Executive - French Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.About us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in...
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Manager de Centro
hace 2 semanas
Vitoria-Gasteiz, España Wone Health A tiempo completoEn Wone Health estamos impulsando una nueva forma de entender la salud: preventiva, medible, humana y basada en la ciencia.Con la apertura de nuestro nuevo centro en Madrid, buscamos a la persona que lidere el espacio y su ecosistema humano, profesional y operativo.Este rol combina liderazgo de personas, acompañamiento al cliente y gestión integral de...
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Manager de Centro
hace 2 semanas
Vitoria-Gasteiz, España Wone Health A tiempo completoEn Wone Health estamos impulsando una nueva forma de entender la salud: preventiva, medible, humana y basada en la ciencia. Con la apertura de nuestro nuevo centro en Madrid, buscamos a la persona que lidere el espacio y su ecosistema humano, profesional y operativo. Este rol combina liderazgo de personas, acompañamiento al cliente y gestión integral de...