Congress & Customer Experience Manager
hace 3 días
Congress & Customer Experience Manager International Role | Swiss Multinational Pharmaceutical Company We are looking for a Congress & Customer Experience Manager to coordinate the execution and flawless delivery of international congress experiences , ensuring consistency, quality, and innovation across every touchpoint. In this role, you will work in a cross-functional and highly creative environment , translating strategy into action by bringing together science, storytelling, and spatial design . You will manage multiple projects, partners, and stakeholders to deliver seamless, bold, and inspiring customer journeys that elevate our global presence. This is an exciting opportunity for someone who thrives in a fast-paced, high-energy environment , has a can-do mindset , and is passionate about mission-driven delivery . Key Responsibilities Coordinate and execute congress experiences across assigned brands and medical initiatives, ensuring alignment with customer experience, creative, and design strategies . Translate strategy into execution by managing timelines, budgets, and workflows to ensure high-quality and timely delivery. Collaborate cross-functionally with Scientific Communications, IMA, Omnichannel, and other stakeholders for flawless coordination. Champion design quality , upholding creative standards and benchmarks. Oversee content approvals and compliance processes , ensuring all materials meet internal and external guidelines. Drive innovation by staying current on experiential, digital, and sustainability trends in healthcare. Benchmark against competitors and internal best practices to continuously elevate the congress experience. Foster strong collaboration and a "One Team" mindset , breaking silos across internal and external partners. About You 5–8 years of experience in agency, experiential, or exhibition project management (healthcare and omnichannel experience is a plus). Proven track record delivering complex, multi-stakeholder projects from concept to execution. Strong understanding of creative workflows, event production, and experiential design . Excellent stakeholder and vendor management skills, with the ability to influence and align diverse teams. Highly organized, detail-oriented, and passionate about creative excellence and customer experience . Knowledge of pharma compliance or regulated industries is an advantage. Curious, collaborative, and motivated by transforming how science is experienced .
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Congress & Customer Experience Manager
hace 5 días
Catalonia, España Manpower España A tiempo completoCongress & Customer Experience Manager International Role | Swiss Multinational Pharmaceutical CompanyWe are looking for a Congress & Customer Experience Manager to coordinate the execution and flawless delivery of international congress experiences, ensuring consistency, quality, and innovation across every touchpoint.In this role, you will work in a...
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Customer Experience Specialist
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Catalonia, España WhatJobs A tiempo completoAbout the job Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation? At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability...
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Customer Service Manager
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Catalonia, España jobtraffic A tiempo completoAbout the jobAre you ready to join a fast-growing company with a strong mission to drive sustainability and innovation? At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability...
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Customer Service Manager
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Catalonia, España LEON CYCLE A tiempo completoLeon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website...
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