Passenger Service Agents
hace 1 semana
¿Te apasiona ayudar a las personas y ofrecer un servicio excepcional? Únete a nuestro equipo de & Jet2Holidays en Fuerteventura como agente de pasaje
Haz clic en el enlace para obtener más información sobre el puesto: Passenger Service Agent - Overseas on Vimeo
¿Qué ofrecemos?
- 20.282,00 € anuales (prorrateados) + pluses adicionales por transporte, turnos tempranos, fines de semana y festivos
- Contrato fijo discontinuo a tiempo parcial de 20 horas semanales, con posibilidad de aumentar las horas según las necesidades operativas
- 45 días de vacaciones (prorrateados)
- Uniforme gratuito, formación remunerada, seguro de vida y descuentos en comercios
- Descuentos en vuelos de y en vacaciones de Jet2holidays
- Bonus por recomendar a un amigo
- Capacidad para trabajar en equipo
- Fluidez en español y nivel intermedio/alto de inglés
- Actitud flexible y positiva
- Capacidad para ofrecer un excelente servicio al cliente en un entorno dinámico
- Habilidad para desenvolverse eficazmente en situaciones exigentes, como retrasos de vuelos e incidencias
- Crear recuerdos - Garantizar la prestación de un servicio al cliente excepcional que satisfaga las necesidades de nuestros clientes y promueva los valores de nuestra marca
- Estar presente - Recibir a nuestros clientes en la zona de llegadas al inicio de sus vacaciones para crear una gran primera impresión, proporcionando un servicio amable y eficiente de facturación y embarque a los clientes que parten, ofreciendo asesoramiento útil en el mostrador de ventas y estando presente a lo largo de su estancia en el aeropuerto
- Asumir responsabilidades - Asegurarse de que se implementan y cumplen las políticas y procedimientos de . Garantizar que se mantienen los estándares de calidad y que siempre se practican medidas seguras. Ser responsable de los informes de seguridad mediante el sistema de la empresa (The Hub).
- Trabajar en equipo - Colaborar con compañeros internos y socios, incluidos los compañeros de operaciones terrestres, proveedores externos y nuestros equipos de tripulación de vuelo y cabina, para garantizar la mejor experiencia al cliente.
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