It service management german speaker
hace 3 horas
About the Role We seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal stakeholders, and project teams to drive service quality, innovation, and satisfaction. Key ResponsibilitiesDesign and optimise end-to-end IT service and support processes, including stakeholder alignment and documentation. Coordinate and manage multiple service providers and ensure adherence to SLAs and quality standards. Monitor and report on service performance; prepare regular reports and presentations for internal and external stakeholders. Drive continuous improvement by identifying process inefficiencies and implementing corrective actions. Support the team lead with contract management and vendor negotiations. Act as the interface between technical experts and service agents to foster collaboration and service excellence. Collaborate as a key member of project teams during IT service rollouts and transformations. Handle escalation processes professionally and ensure resolution pathways are followed. Maintain a high level of customer satisfaction through proactive service delivery and communication.What you bring:A university degree in technical, economic or related disciplines. 3+ years of experience in IT service management or a similar role. Strong understanding of IT service management frameworks (e.g., ITIL) and service quality assurance. Strong experience with Jira, Confluence. Excellent communication skills, with the ability to manage diverse stakeholders and teams. Fluent in German and English (written and spoken) — both are mandatory. Proven skills in negotiation and conflict resolution. Strong analytical thinking and solution-oriented mindset.
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IT Service Management German speaker
hace 1 semana
Madrid, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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Event Content
hace 31 minutos
Madrid, España Management Events A tiempo completoEvent Content & Speaker Engagement Manager – German SpeakingJoin us at Management Events. We’re looking for a Senior Event Content & Speaker Engagement Manager to curate thought‑provoking experiences for the Aurora Live Business Network.OverviewAbout the RoleAs a key member of our dynamic team, you will create cutting‑edge content for our physical...
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Event Content
hace 3 horas
Madrid, España Management Events A tiempo completoEvent Content & Speaker Engagement Manager – German Speaking Join us atManagement Events . We’re looking for a Senior Event Content & Speaker Engagement Manager to curate thought‑provoking experiences for the Aurora Live Business Network.About the Role As a key member of our dynamic team, you will create cutting‑edge content for our physical and...
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German-Speaking Event Content
hace 31 minutos
Madrid, España Management Events A tiempo completoA leading B2B event management company in Madrid is seeking an experienced Senior Event Content & Speaker Engagement Manager. This role involves curating high-quality content for events by collaborating with top-tier speakers from the IT and digital sectors. The successful candidate will have a strong background in conference production and a proven ability...
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IT Service Management German speaker
hace 4 semanas
Madrid, España rindus A tiempo completoAbout the Role We seek a highly motivatedIT Service Managementto join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management German speaker
hace 6 días
Madrid, España rindus A tiempo completoAbout the Role We seek a highly motivatedIT Service Managementto join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management German speaker
hace 3 horas
Madrid, España rindus A tiempo completoAbout the Role We seek a highly motivatedIT Service Managementto join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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Customer Service Representative – German Speaker
hace 5 días
madrid, España Last Minute Group A tiempo completoCustomer Service Representative – German Speaker Share this job: Customer Service Representative – German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to lead...
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Customer Service Representative – German Speaker
hace 3 días
Madrid, España Last Minute Group A tiempo completoCustomer Service Representative – German Speaker Share this job: Customer Service Representative – German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to lead...
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madrid, España Last Minute Group A tiempo completoCustomer Service Representative – French or German Speaker Customer Service Representative – French or German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to...
