IT Service Management German speaker
hace 5 días
About the Role We seek a highly motivatedIT Service Managementto join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal stakeholders, and project teams to drive service quality, innovation, and satisfaction.No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Key Responsibilities Design and optimiseend-to-end IT service and support processes, including stakeholder alignment and documentation. Coordinate and managemultiple service providers and ensure adherence to SLAs and quality standards. Monitor and reporton service performance; prepare regular reports and presentations for internal and external stakeholders. Drive continuous improvementby identifying process inefficiencies and implementing corrective actions. Support the team leadwith contract management and vendor negotiations. Act as theinterface between technical experts and service agentsto foster collaboration and service excellence. Collaborate as a key member of project teams during IT service rollouts and transformations. Handle escalation processes professionally and ensure resolution pathways are followed. Maintain a high level of customer satisfaction through proactive service delivery and communication.What you bring: A university degree intechnical, economic or related disciplines . 3+ years of experiencein IT service management or a similar role. Strong understanding ofIT service management frameworks (e.g., ITIL)and service quality assurance. Strong experience withJira, Confluence. Excellentcommunication skills , with the ability to manage diverse stakeholders and teams. Fluent inGerman and English(written and spoken) — both are mandatory. Proven skills innegotiation and conflict resolution . xiphteb Strong analytical thinking and solution-oriented mindset.
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IT Service Management German speaker
hace 1 semana
Madrid, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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It service management german speaker
hace 9 horas
Madrid, España Rindus A tiempo completoAbout the Role We seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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Event Content
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Madrid, España Management Events A tiempo completoEvent Content & Speaker Engagement Manager – German Speaking Join us atManagement Events . We’re looking for a Senior Event Content & Speaker Engagement Manager to curate thought‑provoking experiences for the Aurora Live Business Network.About the Role As a key member of our dynamic team, you will create cutting‑edge content for our physical and...
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IT Service Management German speaker
hace 4 semanas
Madrid, España rindus A tiempo completoAbout the Role We seek a highly motivatedIT Service Managementto join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management German speaker
hace 7 días
Madrid, España rindus A tiempo completoAbout the Role We seek a highly motivatedIT Service Managementto join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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Customer Service Representative – German Speaker
hace 2 días
Madrid, España Last Minute Group A tiempo completoCustomer Service Representative – German Speaker Share this job: Customer Service Representative – German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to lead...
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Customer Service Representative – German Speaker
hace 4 días
madrid, España Last Minute Group A tiempo completoCustomer Service Representative – German Speaker Share this job: Customer Service Representative – German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to lead...
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Client Service Kyc
hace 2 semanas
Madrid, España Winning A tiempo completoAt Winning Consulting, we are on the lookout for** Client Service** - German Speaker** to be part of our dynamic team. This role involves working on an exciting project for one of our key clients in the banking sector, based in our Madrid office. (Hybrid). **Key Responsibilities** - Onboarding process and KYC requests. - Continuous communicate con...
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madrid, España Last Minute Group A tiempo completoCustomer Service Representative – French or German Speaker Customer Service Representative – French or German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to...
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Madrid, España Last Minute Group A tiempo completoCustomer Service Representative – French or German Speaker Customer Service Representative – French or German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to...
