IT Service Management German speaker
hace 1 semana
About the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal stakeholders, and project teams to drive service quality, innovation, and satisfaction.Key Responsibilities- Design and optimise end-to-end IT service and support processes, including stakeholder alignment and documentation. - Coordinate and manage multiple service providers and ensure adherence to SLAs and quality standards. - Monitor and report on service performance; prepare regular reports and presentations for internal and external stakeholders. - Drive continuous improvement by identifying process inefficiencies and implementing corrective actions. - Support the team lead with contract management and vendor negotiations. - Act as the interface between technical experts and service agents to foster collaboration and service excellence. - Collaborate as a key member of project teams during IT service rollouts and transformations. - Handle escalation processes professionally and ensure resolution pathways are followed. - Maintain a high level of customer satisfaction through proactive service delivery and communication.What you bring:- A university degree in technical, economic or related disciplines. - 3+ years of experience in IT service management or a similar role. - Strong understanding of IT service management frameworks (e.g., ITIL) and service quality assurance. - Strong experience with Jira, Confluence. - Excellent communication skills, with the ability to manage diverse stakeholders and teams. - Fluent in German and English (written and spoken) — both are mandatory. - Proven skills in negotiation and conflict resolution. - Strong analytical thinking and solution-oriented mindset.
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It service management german speaker
hace 6 horas
Madrid, España Rindus A tiempo completoAbout the Role We seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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Event Content
hace 6 horas
Madrid, España Management Events A tiempo completoEvent Content & Speaker Engagement Manager – German Speaking Join us atManagement Events . We’re looking for a Senior Event Content & Speaker Engagement Manager to curate thought‑provoking experiences for the Aurora Live Business Network.About the Role As a key member of our dynamic team, you will create cutting‑edge content for our physical and...
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IT Service Management German speaker
hace 5 días
Madrid, España rindus A tiempo completoAbout the Role We seek a highly motivatedIT Service Managementto join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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Customer Service Representative – German Speaker
hace 2 días
Madrid, España Last Minute Group A tiempo completoCustomer Service Representative – German Speaker Share this job: Customer Service Representative – German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to lead...
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Customer Service Representative – German Speaker
hace 4 días
madrid, España Last Minute Group A tiempo completoCustomer Service Representative – German Speaker Share this job: Customer Service Representative – German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to lead...
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Client Service Kyc
hace 2 semanas
Madrid, España Winning A tiempo completoAt Winning Consulting, we are on the lookout for** Client Service** - German Speaker** to be part of our dynamic team. This role involves working on an exciting project for one of our key clients in the banking sector, based in our Madrid office. (Hybrid). **Key Responsibilities** - Onboarding process and KYC requests. - Continuous communicate con...
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madrid, España Last Minute Group A tiempo completoCustomer Service Representative – French or German Speaker Customer Service Representative – French or German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to...
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Madrid, España Last Minute Group A tiempo completoCustomer Service Representative – French or German Speaker Customer Service Representative – French or German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to...
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Customer Service Representative
hace 2 semanas
Madrid, España JR Spain A tiempo completoSocial network you want to login/join with: Customer Service Representative - French or German Speaker, Madrid Company Description is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as Volagratis, Rumbo, Bravofly, Jetcost, and Hotelscan. Our mission is to lead the travel industry by leveraging...
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Event Content
hace 5 días
Madrid, España Management Events A tiempo completoEvent Content & Speaker Engagement Director - Germany Join to apply for theEvent Content & Speaker Engagement Director - Germanyrole atManagement Events .Your Mission We are looking for anEvent Content & Speaker Engagement Directorto join our dynamic team to curate thought-provoking experiences and content for the Aurora Live Business Network.In this role...
