Life Cycle Consultant
hace 1 semana
Step into a role where you make a real difference for customers every day. You'll work on-site to improve operations, streamline processes, and uncover practical opportunities, while representing the Life Cycle Service department across Spain and Portugal. You will also help shape the country's annual sales and marketing plan, bringing the Kardex Remstar Core Values to every customer interaction.
Your tasks
In this role, you will work closely with customers to improve operations and deliver impactful service solutions. Your key responsibilities include:
Promote and sell service contract modifications and technical upgrades
Prepare quotations for upgrades, parts kits, and relocations in collaboration with Project Managers
Advise customers on efficiency improvements and material flow optimization
Manage and develop Key Accounts, ensuring satisfaction across all stakeholders
Follow the sales process, including CRM updates and timely follow-ups
Visit customers to present service offerings and upgrade solutions
Report weekly activities and contribute insights to lessons-learned discussions
Collaborate with Area Sales Managers, Back Office, and the Commercial Team to maximize customer satisfaction and opportunities
How you'll work
1 day per week in the office (Madrid area)
Remaining days on-site with customers
Extensive travel across Spain (70%) and Portugal (30%)
Your profile
Experience in a service-oriented B2B environment
Basic marketing skills for service sales
Strong customer focus and business mindset
Methodical, good time management
Thrives in environments that value cooperation, knowledge-sharing, and joint problem-solving
Willingness to travel extensively
Valid driving license
English CEFR B2 (Upper Intermediate)
Technical bachelor's degree or equivalent practical experience
Business degree or equivalent experience
Knowledge of SPIN Selling, Miller Heiman PSS, or Trusted Advisor (Level 3)
* Mechanical background is an advantage
Tools & Software: Microsoft Office, Internal CRM and service software tools
What we offer
Professional growth in an innovative, international environment
A knowledgeable, supportive team to collaborate with
Opportunity to make a tangible impact on customer operations and satisfaction
Salary: €40,000 – €45,000 gross per year
Commission: €5,000 – €10,000 per year
Standard employment conditions for Spain
Take the next step in your career by bringing your expertise to our Life Cycle Services team
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