Portuguese & Spanish Travel Advisor in Malaga
hace 4 días
If you are fluent in Portuguese and Spanish, passionate about travel, and thrive in delivering exceptional customer experiences, this is a unique opportunity to join an innovative international travel company in Malaga. As part of a fast-growing, multicultural team, you will play a crucial role in guiding and supporting Portuguese- and Spanish-speaking travellers on memorable journeys across Europe and beyond.
Main Responsibilities – Travel Advisor Jobs Malaga, Portuguese & Spanish Market- Provide high-quality, personalised travel advice and support to customers in both Portuguese and Spanish, via phone, email, and live chat.
- Assist clients with trip planning, booking flights, hotels, and transportation, ensuring seamless end-to-end travel arrangements.
- Offer expert recommendations on local attractions, excursions, and cultural experiences in Malaga and other popular destinations.
- Resolve customer queries and issues efficiently, delivering outstanding service that enhances satisfaction and loyalty.
- Keep up to date with travel regulations, safety guidelines, and entry requirements for relevant destinations.
- Work closely with suppliers, partners, and internal teams to coordinate bookings and manage amendments or cancellations.
- Uphold company values of inclusivity, respect, and integrity in all customer and team interactions.
- Contribute to the continuous improvement of processes and the overall customer journey experience.
- Native or near-native proficiency in Portuguese and Spanish, with strong written and spoken English skills.
- Previous experience in travel advisory, reservations, customer service, or tourism is highly advantageous.
- Solid geographical and cultural knowledge of Spain, Portugal, and key international travel markets.
- Excellent communication, active listening, and problem-solving ability.
- Strong organisational skills and attention to detail, especially under pressure.
- Comfortable using digital booking tools, CRM systems, and online travel platforms.
- A proactive, adaptable approach, with the ability to manage shifting priorities and travel disruptions.
- Willingness to work shifts (including evenings, weekends, and public holidays) as required in the travel industry.
- Competitive salary package with performance-based incentives tailored to the Malaga market.
- Comprehensive private health insurance and access to wellbeing initiatives.
- Career development pathways within an exciting, international travel environment.
- Comprehensive onboarding, high-quality training, and support for professional growth, including language and travel industry courses.
- Diverse, supportive workplace culture that values teamwork, respect, and continuous learning.
- Modern office location in Malaga, with potential for flexible or hybrid working arrangements based on company needs.
- Empower travellers to experience the world, while enhancing your own understanding of global cultures and destinations.
- Grow your expertise in the dynamic travel sector – skills and knowledge that are in demand worldwide.
- Join a passionate team of travel experts and make a positive impact on customer journeys every day.
- Be part of a purpose-driven organisation committed to outstanding service, diversity, and empowering people to explore new places.
If you are enthusiastic about travel, fluent in Portuguese, Spanish, and English, and dedicated to delivering exceptional service, apply today to start your rewarding travel advisor career in Malaga
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