Travel Support Advisor in Barcelona

hace 1 día

Málaga, Málaga, España FH Collective Academy A tiempo completo

We are looking for Icelandic-speaking professionals who value clarity, structure and high service standards. This role is suitable for individuals who communicate directly, remain composed under pressure, and prefer a consistent and organized work environment.

Position Overview

As a Travel Support Advisor, you will assist travelers and accommodation partners using Your responsibility is to provide accurate information, resolve issues efficiently, and ensure a reliable customer experience.


Contract & Benefits
  • 38.5h/week, Monday/Sunday
  • Salary: 22,249 gross/year
  • Shift: 09:00/20:00 rotative
  • 27 days of annual leave
  • 3 weeks of structured training
  • Multicultural, international environment
  • Modern office near Westfield Glories (Barcelona)
Hybrid Work & Relocation Package
  • Hybrid model
  • Relocation package available (1 month of paid accommodation)
Key Responsibilities

  • Support travelers and partners via phone and email, following established procedures

  • Provide clear and precise information regarding bookings, payments, and service conditions

  • Manage requests such as modifications, cancellations, and technical inquiries

  • Mediate between guests and accommodation providers in a neutral and solution-oriented manner

  • Document all interactions and ensure compliance with internal guidelines

  • Maintain a professional approach in all communication

Requirements

  • Icelandic (C2) and Advanced English

  • Strong written and verbal communication with a structured approach

  • Proficiency in Office 365, CRM tools and internal systems

  • Ability to handle complex cases with calm and consistency

  • Reliability, discipline and adaptability to process updates

  • Previous customer service experience is an advantage

  • Interest in travel and accommodation platforms is beneficial

  • Travel Support Advisor

    hace 7 días

    Málaga, Málaga, España FH Collective Academy A tiempo completo

    We are looking for Icelandic-speaking professionals who value clarity, structure and high service standards. This role is suitable for individuals who communicate directly, remain composed under pressure, and prefer a consistent and organized work environment. Position Overview As a Travel Support Advisor, you will assist travelers and accommodation...

  • Portuguese & Spanish Travel Advisor in Malaga

    hace 5 días

    Málaga, Málaga, España Workster Jobs A tiempo completo

    If you are fluent in Portuguese and Spanish, passionate about travel, and thrive in delivering exceptional customer experiences, this is a unique opportunity to join an innovative international travel company in Malaga. As part of a fast-growing, multicultural team, you will play a crucial role in guiding and supporting Portuguese- and Spanish-speaking...

  • Dutch-speaking Travel Client Advisor in Malaga

    hace 2 días

    Málaga, Málaga, España Workster Jobs A tiempo completo

    Are you fluent in Dutch and passionate about travel and creating memorable experiences for customers? Join our dynamic international team in Malaga as we continue to grow and inspire travellers from all over the world. This is an outstanding opportunity for an enthusiastic individual who enjoys helping others, thrives in a multicultural environment, and is...

  • Technical Support Advisor

    hace 2 semanas

    Málaga, Málaga, España Eugenia Talent A tiempo completo

    Type of position:Full-time positionKey languages:Fluent level of DanishEnglish proficiencySector:Customer Service / Technical supportAbout our Client:Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring customer...

  • Technical Support Advisor

    hace 2 semanas

    Málaga, Málaga, España Eugenia Talent A tiempo completo

    Type of Position:Full-time positionKey Languages:Fluent in Norwegian and EnglishSector:Customer ServiceAbout Our ClientJoin a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction.The Offer Serve as...

  • Danish speaking Technical Support Advisor in Malaga, Spain

    hace 2 semanas

    Málaga, Málaga, España Cross Border Talents A tiempo completo

    We are currently recruiting for an exciting Danish speaking Technical Support Advisor in Malaga, SpainDUTIES AND RESPONSIBILITIES:Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portalProvide support to clients employees in the operation of user systems and peripheral devicesPerform root cause analysis and...

  • Norwegian speaking Technical Support Advisor in Malaga, Spain

    hace 2 semanas

    Málaga, Málaga, España Cross Border Talents A tiempo completo

    We are currently recruiting for an exciting Norwegian speaking Technical Support Advisor in Malaga, SpainDUTIES AND RESPONSIBILITIES:Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portalProvide support to clients employees in the operation of user systems and peripheral devicesPerform root cause analysis and...

  • Swedish speaking Technical Support Advisor in Malaga, Spain

    hace 2 semanas

    Málaga, Málaga, España Cross Border Talents A tiempo completo

    We are currently recruiting for an exciting Swedish speaking Technical Support Advisor in Malaga, SpainDUTIES AND RESPONSIBILITIES:Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portalProvide support to clients employees in the operation of user systems and peripheral devicesPerform root cause analysis and...

  • Finnish speaking Technical Support Advisor in Malaga, Spain

    hace 7 días

    Málaga, Málaga, España Cross Border Talents A tiempo completo

    We are currently recruiting for an exciting Finnish speaking Technical Support Advisor in Malaga, Spain DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal Provide support to clients employees in the operation of user systems and peripheral devices Perform root cause analysis...

  • Finnish speaking Technical Support Advisor in Malaga, Spain

    hace 3 días

    Málaga, Málaga, España Cross Border Talents A tiempo completo

    We are currently recruiting for an exciting Finnish speaking Technical Support Advisor in Malaga, SpainDUTIES AND RESPONSIBILITIES:Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portalProvide support to clients employees in the operation of user systems and peripheral devicesPerform root cause analysis and...