Business Analyst – Global BaaS

hace 11 horas

Madrid, Madrid, España Sg Tech A tiempo completo

Business Analyst – Global BaaS & API Platforms (AI-Native DX)

Location:
Hybrid – Madrid 2 dias de presencial

At SG Tech, we design and deliver high-impact digital solutions for global clients. We are currently looking for a
Senior Business Analyst / Developer Experience–oriented profile
to join a
Global BaaS & API Platforms
initiative focused on building best-in-class
developer experiences
.

This role sits at the intersection of
API platforms, frontend engineering, and developer enablement
, with exposure to
AI-native tooling
(which can be further developed during onboarding).

Role Overview

You will act as an
owner of Developer Experience
, helping internal and external developers easily discover, understand, test, and integrate APIs through modern portals, tooling, automation, and conversational support.

The role is suited for a
mid–senior profile
with strong hands-on frontend and API platform knowledge. Experience with AI tooling is a plus, but
not a blocker
.

Key Responsibilities

  • Design, build, and maintain
    API developer portals
    using Apigee Developer Portal, React, , and TypeScript.
  • Own
    sandbox and testing environments
    for partners and internal teams (Postman collections, contract testing).
  • Deliver developer-facing capabilities such as SDK generation (multi-language), API discovery, usage analytics, and monetization hooks.
  • Automate documentation and changelog generation using
    LLM-assisted tools
    , ensuring versioning and validation.
  • Enable
    conversational developer support
    via ChatGPT Enterprise–based agents integrated into portals and collaboration tools.
  • Build frontend tools for SLA tracking, telemetry, and API workflow visualization.
  • Collaborate closely with platform, backend, and domain teams to deliver high-quality developer tooling.
  • Maintain CI/CD pipelines and ensure observability for DevEx services.

Core Tech Stack

React, , TypeScript

(NestJS / Express), Python (FastAPI)

Apigee Developer Portal

Postman, Pact, JMeter, K6

Prometheus, ELK, Datadog

GitHub Actions, ArgoCD, Terraform

ChatGPT Enterprise, GitHub Copilot, OpenAI / Azure AI

OAuth 2.1, OIDC, mTLS

Required Skills

  • Strong experience with
    React, , TypeScript, and
    .
  • Hands-on exposure to
    API platforms and developer portals
    (Apigee preferred).
  • Solid understanding of
    OpenAPI
    , contract testing, and sandbox environments.
  • Experience building tools for developers (portals, SDKs, documentation, automation).

If you are interested in shaping the future of developer experience on global API platforms, we would be happy to hear from you.

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