Customer Service

hace 2 semanas

Barcelona, Barcelona, España Uplift People Consulting A tiempo completo

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Our client is a technology company delivering innovative solutions tailored for businesses in packaging, printing, and retail industries.

JOB DESCRIPTION

  • Provide exceptional customer service to ensure customer delight
  • Manage customer queries and ensure strong customer follow-up
  • Prepare quotations and ensure timely shipping and receiving of goods
  • Maintain & update the technical database
  • Be involved in digitization of knowledge
  • Prepare monthly reports for business analytics

Qualifications/ Competencies

  • University degree in Industrial or Mechanical or Electrical or related degree
  • Mechatronics knowledge will be appreciated
  • Ability to work in a self-guided manner and be a solution-based thinker

Experience

  • Experience: 0-3 years
  • Fresh graduates are welcome to apply
  • Experience in printing industry will be appreciated
  • Experience of working in Service Division or Remote Support will be appreciated

Skills

  • Fluent Spanish and English
  • Strong negotiation skills
  • Proficiency in digital tools and Microsoft Office, in particular Microsoft Excel

Reports To:

Customer Service & Relationship Executive will be reporting Customer Service & Relationship

Manager

Location

Barcelona, Spain

  • Customer Service

    hace 3 horas

    Barcelona, Barcelona, España SUSMIE'S COLLECTION A tiempo completo

    Responsabilidades:Soporte en la gestión del departamento de Customer Service de la empresa.Acompañar al cliente durante el proceso de compra y postventa.Resolver dudas sobre productos, envíos, cambios y devoluciones.Gestión de incidencias: contacto con Amphora, nuestro almacén, Shopify, nuestra web.Reunirse con el departamento de producto y operaciones...

  • Customer Service

    hace 3 días

    Barcelona, Barcelona, España Laboratoires Grand Fontaine A tiempo completo

    Laboratoires Grand Fontaine is an international company headquartered in Barcelona, specialized in medical nutrition products. We are looking for an intern to support our Sales team. We offer a strong learning experience and real opportunities for professional development in a dynamic, committed, and growing organization.Main TaskThe Customer Service &...

  • Customer Service Agent

    hace 7 días

    Barcelona, Barcelona, España GOLD AVENUE A tiempo completo

    We are seeking a Customer Service Agent to reinforce our Customer Service team. Multilingual Proficiency: Fluent in French, Italian and English, a good command of a fourth language would be a plus (German or Spanish), enabling effective communication across diverse customer bases.- Exceptional Communication Skills: Able to engage in clear, empathetic, and...

  • Customer Service Agent

    hace 7 días

    Barcelona, Barcelona, España GOLD AVENUE A tiempo completo

    We are seeking a Customer Service Agent to reinforce our Customer Service team. Multilingual Proficiency: Fluent in French, German and English, a good command of a fourth language would be a plus (Italian or Spanish), enabling effective communication across diverse customer bases.- Exceptional Communication Skills: Able to engage in clear, empathetic, and...

  • Portuguese Customer Service Coordinator

    hace 5 días

    Barcelona, Barcelona, España CBT A tiempo completo

    Job Title: Portuguese Customer Service Coordinator (Hybrid & Onsite)Location: Barcelona, SpainJob Type: Full-timeDepartment: Customer ServiceAbout Us:At [Company Name], we are a forward-thinking, customer-centric organization dedicated to providing exceptional service to clients around the globe. We believe that great customer service is at the heart of any...

  • Customer Service Associate

    hace 3 días

    Barcelona, Barcelona, España Dow Jones & Company A tiempo completo

    Job Description:The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...

  • Customer Service Associate

    hace 3 días

    Barcelona, Barcelona, España Dow Jones & Company A tiempo completo

    Job Description:The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Nordic Talent Hub A tiempo completo

    Join usas aCustomer Service Representative, where you will provide outstanding customer service both through email and incoming calls to our customers.What you will do in this roleAs aCustomer Service Representativeon our team, you will:Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.Make customers feel...

  • Customer Service Support

    hace 3 días

    Barcelona, Barcelona, España Enter Club A tiempo completo

    Customer Service Support & Community CoordinatorObjective:We're looking for a communicative, empathetic, and proactive person to join our team as aCustomer Service Support & Community Coordinator.This hybrid role focuses on delivering a smooth, agile, and human customer experience while building a vibrant, connected community around our brand. Every...

  • Customer Service Associate

    hace 2 días

    Barcelona, Barcelona, España Dow Jones A tiempo completo

    The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's,...