International Account Manager

About CDM Barcelona:

As part of one of the world's most prestigious healthcare advertising agencies, CDM Barcelona brings people, brands, ideas and innovation together to change real lives in extraordinary ways.

Our core values allow us to work with clients in a way that changes their perception of what an agency can and should be.

We lift each other up, challenge each other, demand from each other and encourage each other because we are responsible for each other. We work tirelessly to protect what we've built because it allows us to be who we are: dreamers, builders, pioneers, friends, lifechangers.

We belong to Omnicom Health, the largest healthcare marketing and communications network in the world, with more than a dozen companies and over 4,000 talented people specializing in every area of health. Our people come from every corner of science, medicine, marketing, and communications, partnering with clients—and connecting with each other— to achieve meaningful change through better, more innovative communications.

About the role:

The Account Manager plays an active role in managing client accounts day to day while also contributing to strategic thinking and campaign planning. This hands-on role blends project coordination, client relationship management, and team support. The Account Manager ensures smooth project delivery, strong client partnerships, and contributes to the growth and profitability of their accounts by collaborating with internal teams, external partners, and clients to deliver high-quality, compliant, and effective campaigns.

Client Management:

• Serve as the main contact for a portfolio of global clients and brands, maintaining strong, proactive, and solution-focused relationships.

• Apply strategic thinking to meet client objectives and contribute to broader strategic workstreams, including client workshops.

• Adapt communication style for different internal and external audiences, including senior stakeholders.

• Oversee day-to-day management of assigned accounts, often with the support of junior team members.

Commercial:

• Understand agency operations to develop detailed omnichannel Statements of Work (SOWs).

• Manage significant annual revenue targets, support monthly goals, and contribute to agency profitability.

• Identify and grow organic opportunities through proactive recommendations and value-added services.

• Support new business pitches and help drive growth in innovative and emerging areas.

Agency:

• Work autonomously within the client services team to deliver global omnichannel campaigns across multiple channels and touchpoints.

• Support Account Directors on new business opportunities and strategic initiatives.

• Provide guidance and informal mentoring to junior team members, fostering their development.

Skills & Experience

• Excellent command of the English language is essential due to the international nature of the business
• Creative agency experience (7-10 years)
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients, ideally at international and regional levels
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.