HR Operations Specialist Western Europe

It's an exciting time to join us We're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.

It's an exciting time to join Super Technologies, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.

As our business continues to grow and we continue to move into new markets and grow our existing team we are continuing to grow our Employee experience team. This role will be part of our our Technology hub in Madrid whilst having the opportunity to work across other countries in Western Europe. You will work as part of our wider International Employee experience team. You will act as first point of contact for our employees managing queries. Playing a key role in ensuring an excellent employee experience.  We are looking for someone who has the ability and desire to continue to improve processes, looking for ways to create a better-than-expected people experience and a desire to use Technology to bring self-service and automation.  

We're looking for someone who:

• Has hands-on experience working in an international, multi-country organization, ideally supporting Western Europe
• Brings solid HR Operations / HR Administration experience across multiple countries (e.g. Spain, Belgium, Netherlands, Ireland)
• Acts as a first point of contact for employees and managers, delivering consistently high-quality employee experience
• Has strong experience in employment contract administration and employee documentation
• Has managed the end-to-end employee lifecycle (onboarding, contractual changes, offboarding)
• Has experience administering employee benefits, including enrolments and changes
• Is comfortable operating within a matrix organization and collaborating across teams and geographies
• Can work independently, manage competing priorities, and apply sound judgement
• Demonstrates strong problem-solving skills and a pragmatic, solution-oriented mindset
• Has a continuous improvement mindset, with interest in simplification, standardization, and automation
• Is fluent in written and spoken English (Spanish is a strong advantage)
• Has experience using SuccessFactors and/or Workday (highly desirable)

What you'll be doing:

HR Operations

• Managing employment contract administration and HR documentation across the full employee lifecycle
• Maintaining accurate and timely employee data in the HRIS, ensuring data quality and payroll readiness
• Administering employee benefits enrolments, changes, and ongoing maintenance
• Acting as the first point of contact for employee HR-related queries
• Providing day-to-day HR operational support to managers across Western Europe
• Acting as a first-line HR Operations expert, coordinating with local providers and internal specialists as needed
• Ensuring HR processes are delivered consistently, compliantly, and with strong employee experience

General

• Partnering closely with the wider HR, Payroll, and People Partner teams to ensure smooth handovers and clear ownership
• Building strong working relationships with internal stakeholders and external providers
• Supporting and contributing to HR projects aligned with business and growth objectives
• Providing operational input and guidance to People Partners on employee-related matters
• Proactively identifying opportunities to simplify, standardize, and improve HR processes as the organization scales

About us

We are a global technology company dedicated to building the future of entertainment and fan-centric experiences.

With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams.

Shaping the future of play

At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play.

Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities.

Global recognition and standards

The company's long-term strategy is supported by world-class investors. In 2019, Blackstone, the world's largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion.

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).