Salesforce Service Lead

hace 2 semanas

Barcelona, Barcelona, España dentsu A tiempo completo

Omega CRM Consulting is looking for a Salesforce Service Lead that would like to collaborate with one of the top global pharmaceutical companies.

Main Tasks

  • Serve as the primary Salesforce Administrator, managing user accounts, roles, profiles, permissions, and security settings.
  • Oversee the configuration and maintenance of Salesforce, including workflows, process automation, validation rules, and custom objects.
  • Monitor Salesforce system updates and releases, ensuring the platform is up-to-date with the latest features and enhancements.
  • Lead administrative projects, including system audits, data cleanup, and user adoption initiatives.
  • Troubleshoot and resolve platform issues, escalating to technical teams or Salesforce support as needed.
  • Manage Salesforce data integrity, including data imports, exports, and deduplication.
  • Create and maintain reports, dashboards, and data visualizations to support business decision-making.

Experience & Skills

  • 3+ years of experience as a Salesforce Administrator or in a similar role.

Salesforce Administrator Certification (Salesforce Certified Administrator) or similar is required.
- Strong knowledge of Salesforce configuration, including workflows, process builder, and Lightning Experience.
- Experience with data management tools such as Data Loader or third-party tools.

Proficiency in creating reports, dashboards, and data visualizations in Salesforce.
- Excellent organizational and time management skills, with the ability to manage multiple priorities.
- Strong communication and interpersonal skills to work effectively with users and stakeholders.

What do We offer

  • Permanent contract.
  • Flexible Schedule. We make it easy. Balance your professional and personal life.
  • Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
  • Home Office.
  • Flexible retribution (public transport ticket, Ticket restaurant, …).
  • Health insurance.
  • OMEGA in action. Our commitment to a better society is not just an intention.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

  • Salesforce Client Lead

    hace 6 días

    Barcelona, Barcelona, España Omega CRM, A Merkle Company A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Client Lead to continue developing interactions with our customers throughout their Customer...

  • Salesforce Consultant

    hace 2 semanas

    Barcelona, Barcelona, España TTC Group A tiempo completo

    Role: Salesforce ConsultantPosition: Contract (1 year rolling)Location: Barcelona days on site)Language: English and SpanishKey responsibilities:• Technologies and projects: Salesforce Cloud Sales, Service, and Communities (Experience). Experience with Field Service would make this an ideal candidate.Requirements:• Senior functional consultant with...

  • Agentforce and Data Cloud Architect

    hace 6 días

    Barcelona, Barcelona, España Salesforce A tiempo completo

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...

  • Salesforce Core Developer

    hace 1 semana

    Barcelona, Barcelona, España JAKALA A tiempo completo

    General informationOfficeBarcelona, Gijón, Madrid, PamplonaCountrySpainDate Published26-Nov-2025Ref #2178AreaMarketingType of PresenceHybridDescription & RequirementsÚnete a Jakala como Salesforce Core Developer¿Te apasiona el desarrollo y quieres crecer en un entorno innovador? En Jakala buscamos incorporar a nuestro equipo un/a Salesforce Core Developer...

  • Salesforce Business Development

    hace 1 día

    Barcelona, Barcelona, España Inetum A tiempo completo

    Descripción de la empresaINETUMSomos un Consultora digital, internacional y ágil. En la era de la post-transformación digital, nos esforzamos para que cada uno de nuestros profesionales pueda renovarse continuamente.Cada uno de ellos puede diseñar su itinerario profesional de acuerdo a sus preferencias, emprender junto a sus clientes para construir en la...

  • Salesforce Functional Consultant

    hace 4 días

    Barcelona, Barcelona, España Teladoc Health A tiempo completo

    Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year through the Teladoc Health Medical Group and enables millions of patient and provider touchpoints for thousands of hospitals, health systems and...

  • Salesforce Functional Consultant

    hace 4 días

    Barcelona, Barcelona, España Teladoc Health A tiempo completo

    Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year through the Teladoc Health Medical Group and enables millions of patient and provider touchpoints for thousands of hospitals, health systems and...

  • Product Marketing Lead – Self-Service SaaS

    hace 2 semanas

    Barcelona, Barcelona, España TransPerfect A tiempo completo

    TransPerfect is seeking a Product Marketing Lead to drive the positioning, go-to-market strategy, and demand generation efforts for ourself-service suite of GlobalLink products, including GlobalLink Web, Share, Scribe, and Strings. These products serve as entry points into the GlobalLink ecosystem for thousands of users and organizations globally.This role...

  • PRODUCT OWNER SALESFORCE

    hace 3 días

    Barcelona, Barcelona, España Experis A tiempo completo

    Seleccionamos para incorporar en la plantilla de uno de nuestros clientes, unProduct Owner Salesforce para el desarrollo de un retador Plan de Transformación Digital, modernizando procesos, impulsando la innovación y mejorando la experiencia de todos los clientes.Entre los proyectos clave destaca nuestra plataforma digital de cliente sobre Salesforce, que...

  • Salesforce Business Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Trabajos en Demo Datos A tiempo completo

    Descripción del puesto / Funciones Buscamos un/a Salesforce AI Specialist / Desarrollador/a Salesforcepara incorporarse a nuestros equipos y liderar la implementación y adopción de soluciones de inteligencia artificial en Salesforce.ResponsabilidadesLiderar la implementación y adopción de Salesforce AI (Einstein AI, Agentforce) en Sales Cloud, Service...