Salesforce Service Lead
hace 1 semana
Omega CRM Consulting is looking for a Salesforce Service Lead that would like to collaborate with one of the top global pharmaceutical companies.
Main Tasks
- Serve as the primary Salesforce Administrator, managing user accounts, roles, profiles, permissions, and security settings.
- Oversee the configuration and maintenance of Salesforce, including workflows, process automation, validation rules, and custom objects.
- Monitor Salesforce system updates and releases, ensuring the platform is up-to-date with the latest features and enhancements.
- Lead administrative projects, including system audits, data cleanup, and user adoption initiatives.
- Troubleshoot and resolve platform issues, escalating to technical teams or Salesforce support as needed.
- Manage Salesforce data integrity, including data imports, exports, and deduplication.
- Create and maintain reports, dashboards, and data visualizations to support business decision-making.
Experience & Skills
- 3+ years of experience as a Salesforce Administrator or in a similar role.
Salesforce Administrator Certification (Salesforce Certified Administrator) or similar is required.
- Strong knowledge of Salesforce configuration, including workflows, process builder, and Lightning Experience.
- Experience with data management tools such as Data Loader or third-party tools.
Proficiency in creating reports, dashboards, and data visualizations in Salesforce.
- Excellent organizational and time management skills, with the ability to manage multiple priorities.
- Strong communication and interpersonal skills to work effectively with users and stakeholders.
What do We offer
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant, …).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
-
Salesforce Developer
hace 1 semana
Barcelona, Barcelona, España Dynatrace A tiempo completo 40.000 € - 80.000 € al añoYour role at Dynatrace Dynatrace is seeking an experienced Salesforce Service Cloud Developer driven to deliver high-quality solutions to drive successful outcomes. As a member of our team, you'll have the opportunity to design, develop, and implement Salesforce applications that leverage Service Cloud capabilities. If you're an expert in Apex, Lightning...
-
Senior Salesforce Consultant_817
hace 1 semana
Barcelona, Barcelona, España Allianz Insurance A tiempo completo 90.000 € - 120.000 € al añoAbout the Job The Salesforce Project Manager – Service Operations will be responsible for overseeing the operational execution, governance, and continuous improvement of Salesforce platform services. This role will act as the primary point of contact for service management, ensuring that Salesforce operations align with enterprise standards, compliance...
-
Enterprise Account Executive
hace 22 horas
Barcelona, Barcelona, España Salesforce A tiempo completo 60.000 € - 120.000 € al añoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...
-
Salesforce Consultant
hace 1 semana
Barcelona, Barcelona, España 85d487b5-e8c1-4893-804d-ee3809185c72 A tiempo completo 60.000 € - 70.000 € al añoRole: Salesforce ConsultantPosition: Contract (1 year rolling)Location: Barcelona days on site)Language: English and SpanishKey responsibilities:• Technologies and projects: Salesforce Cloud Sales, Service, and Communities (Experience). Experience with Field Service would make this an ideal candidate.Requirements:• Senior functional consultant with...
-
Agentforce and Data Cloud Architect
hace 20 horas
Barcelona, Barcelona, España Salesforce A tiempo completo 60.000 € - 120.000 € al añoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...
-
Consultor/a Salesforce
hace 1 semana
Barcelona, Barcelona, España Oxigent Technologies A tiempo completo 30.000 € - 60.000 € al año¿Te interesaría seguir desarrollándote como Consultor/a Salesforce?Desde Oxigent Technologies seleccionamos un/a Salesforce Consultant para participar en un proyecto de desarrollo y mejora continua de la plataforma Salesforce, dentro de un grupo multinacional líder en servicios técnicos y de certificación, ubicada en Barcelona (alrededores).En el caso...
-
Agentforce and Data Cloud Architect
hace 3 días
Barcelona, Barcelona, España Salesforce A tiempo completo 80.000 € - 120.000 € al añoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...
-
Senior Salesforce Consultant
hace 7 días
Barcelona, Barcelona, España Allianz Technology A tiempo completo 60.000 € - 120.000 € al añoAbout The JobTheSalesforce Project Manager – Service Operationswill be responsible for overseeing the operational execution, governance, and continuous improvement of Salesforce platform services. This role will act as theprimary point of contactfor service management, ensuring that Salesforce operations align with enterprise standards, compliance...
-
Senior Salesforce Consultant
hace 1 semana
Barcelona, Barcelona, España AZGROUPPROD A tiempo completo 45.000 € - 75.000 € al añoAbout the Job The Salesforce Project Manager – Service Operations will be responsible for overseeing the operational execution, governance, and continuous improvement of Salesforce platform services. This role will act as the primary point of contact for service management, ensuring that Salesforce operations align with enterprise standards, compliance...
-
Barcelona, Barcelona, España Aubay A tiempo completo 40.000 € - 80.000 € al añoFunciones Estamos buscando un perfil Tech Lead con conocimientos en Salesforce Vlocity y con buena comunicación en inglés.Funciones: - Proporcionar asesoramiento experto en decisiones técnicas y arquitectura. - Asegurarse de que el equipo siga las mejores prácticas en diseño y codificación.- Guiar a los miembros del equipo en habilidades técnicas y...
