Customer Service Contact

hace 6 días

Zaragoza, Zaragoza, España K-LAGAN A tiempo completo

Customer Service Contact (Supply Chain Project Support)

At
K-LAGAN
, we're waiting for you to keep growing together

We are an international company providing strategic technological services, deeply committed to our team and to society. We offer solutions in IT services, engineering development, electronics, and R&D projects. We are dedicated to hiring the best talent regardless of race, religion, gender, age, or abilities, while promoting both professional and personal development.

Are you passionate about
Supply Chain and project management in the Industrial sector
?

Would you like to take part in new product launches and be a key player in global logistics operations in
the Automotive field
?

Then this opportunity is for you

We are looking for a
Customer Service Contact (Supply Chain Project Support)
to join our team and collaborate on
new product industrialization projects
. You'll play a critical role in coordinating Supply Chain activities, ensuring smooth logistics execution and supporting continuous improvement initiatives.
Experience in the automotive sector is required.

Main Responsibilities:

  • Manage
    Supply Chain activities
    to support new product introductions (P1/P10) while meeting all project milestones.
  • Act as a
    member of the project team
    from the RFQ phase (NPA milestone) through Start of Production (SOP).
  • Define
    logistics and supply chain concepts
    , supporting quotation and implementation phases.
  • Coordinate
    SIOP/MPS volumes
    to align customer forecasts, production needs, and supplier capacity.
  • Interface with
    Material Planning and Production Control
    to ensure timely supply and delivery of new products.
  • Lead and maintain
    Logistics FMEAs
    , ensuring risk management and preventive actions.
  • Define and validate
    packaging concepts
    for Finished Goods, Work-In-Process, and supplier packaging.
  • Establish
    transportation and warehousing strategies
    , coordinating with regional logistics teams.
  • Ensure all logistics processes comply with plant Supply Chain strategy and Valeo standards.
  • Monitor
    Supply Chain KPIs
    , minimizing obsolescence and managing inventory accuracy.
  • Support
    continuous improvement
    of Supply Chain processes and contribute to safety, quality, and environmental standards (TS16949, ISO 14001, etc.).

Requirements

  • Degree in
    Supply Chain, Industrial Engineering, Logistics, or related field
    .
  • At least
    2-4 years of experience
    in Supply Chain or logistics project coordination (automotive or manufacturing preferred).
  • Knowledge of
    planning systems, ERP tools, and logistics processes
    .
  • Experience leading or participating in
    industrialization or new product launch projects
    .
  • Strong
    English/Spanish communication skills
    (written and spoken).
  • Proactive, analytical, and detail-oriented mindset with a collaborative approach.

What we offer

At
K-LAGAN
, we want you to enjoy the full experience of being part of our team, which is why we offer:

  • Team-building activities and continuous support from your Project Manager.
  • Career and Training Department with tailored learning opportunities.
  • Special company events (Summer Dinner, Christmas Dinner, Solidarity Day).
  • Your
    birthday off
    — enjoy it how, where, and with whomever you want
  • Discounts on childcare, gyms, and more.

Do you think this could be interesting for you?

Join K-LAGAN and be part of an international team where innovation and growth never stop

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