Account Manager

hace 7 días

Barcelona, Barcelona, España bsport A tiempo completo

Start date: November, 2026| Indefinite contract | Full-time (40 hours) | Barcelona
We're looking for
its future Account Manager
for the UKI market.

At bsport we empower the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

If you're looking to join a collaborative culture where your ideas matter, your growth is encouraged, and your impact is visible, we'd love to meet you

About the role:
As an Account Manager, you'll cultivate strong, long-term relationships with customers, ensure their success by managing a portfolio of clients, and actively identify opportunities to enhance their experience and drive growth.

What will be your impact:

  • Guide clients through a seamless onboarding experience, setting the foundation for lasting partnerships.
  • Be the go-to contact for client needs, providing prompt and personalized support via chat, email, or phone.
  • Advocate client feedback to drive product improvements, inspire new features, and uncover strategic growth opportunities.
  • Collaborate closely with Marketing, Product, and Operations teams to refine processes and deliver an outstanding customer experience.

You would be great fit if you have:

  • You have experience managing customer portfolios in the B2B SaaS environment.
  • Have native level of English .
  • A proactive mindset focused on addressing client needs and exceeding expectations.
  • Excellent communication skills and empathy, with proven experience in handling churn cases and driving client retention.
  • Strong organizational skills with the ability to prioritize and manage multiple accounts efficiently.

What We Offer
Vibrant office in Passatge St. Joan, Barcelona

Hybrid work, with 1 remote day per week.

Work from anywhere – Travel & work remotely for up to 15 days per year.

Fitness perks – Exclusive gym benefits tailored for you.

Health insurance – Fully covered by us.

Team culture & socials – Join after-work events and team outings.

Team building & sports – Connect with your teammates through fun activities.

Paid sick leave – Because your health comes first.

Here's what to expect in our hiring process:

  • Discovery Call with Charlotte, Talent Acquisition (15-30min)
  • Interview with Marcello our Team Leader (45-60')
  • Interview with Taninna our CSM Manager (30')
  • Cultural interview with Kevin, the Head of CSM (30')

Please provide your CV in English.
We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

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