Operations Coordinator
hace 1 semana
Not a
Problem-Reporter?
Join us - we Need a
Problem-Solver
About Us
We are a rapidly expanding
PropTech & TravelTech start-up
operating at the forefront of the
digital transformation of the Short-Term Rental industry
.
Our team of 10 operates internationally with active listings in:
Tenerife | Alicante | Leipzig | Vienna | Montevideo | Punta del Este
We leverage cutting-edge technology to deliver seamless operations and exceptional guest experiences across our portfolio. Our tech ecosystem includes:
Guesty
(core PMS)
AI & ChatGPT-powered communication automations
Breezeway
for housekeeping, maintenance & inventory coordination
Real-time digital dashboards & continuously evolving automation tools
If you're passionate about hospitality AND technology, you'll love it here.
The Role
We're looking for a
hands-on, highly dynamic Guest Experience & STR Operations Coordinator
to help us elevate guest satisfaction and daily operations across our South Tenerife portfolio (currently ~40 properties).
Perfect for someone who:
Has hotel Rooms Division or related operational experience
Loves solving problems independently
Thrives in high-energy, tech-driven environments
Wants to grow with an international company
What You'll Do
Guest Experience
- Communicate with guests utilizing AI
- Resolve operational issues quickly and professionally
- Monitor reviews and drive continuous improvement
Operations Coordination
- Manage cleaning schedules, property readiness, and checklists via
Breezeway - Conduct on-site quality inspections
- Support onboarding of new properties
Maintenance & Repairs
- Log, prioritize, and coordinate repair work
- Work closely with external technicians to ensure fast resolutions
Inventory & Supplies
- Track and manage consumables, amenities, and linens
- Coordinate stock levels and replenishments
Tech & Process Improvement
- Operate daily in
Guesty, Breezeway, automation tools, and AI systems - Help improve SOPs and digital workflows
Manager on Duty (MOD)
- Participate in
1 weekend per month MOD standby - Handle escalated operational issues (standby shifts included in compensation)
What We're Looking For
- Experience in Rooms Division, Front Office, Housekeeping coordination, or similar
- Fluent Spanish & English
- Tech-savvy and comfortable using PMS, operational apps, automation & AI tools
- Strong stress resistance and multitasking skills
- Excellent communication and organizational abilities
- Driver's license
- Flexibility for dynamic working schedules and MOD shifts
Remuneration & Benefits
Benefits:
Competitive salary
Flexible working time
Modern digital-first work environment
Discounts on company-managed accommodations
Career development & training opportunities
Growth potential within an expanding international group
Work equipment provided
Supportive multicultural and innovation-driven team
Why Join Us?
- Be part of a
fast-growing international company
leading the digital transformation of the STR industry - Work with a highly motivated, diverse, and technology-forward team
- Grow your career in a company where
innovation and impact are part of daily life
-
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