Operations Coordinator

Not a Problem-Reporter? Join us - we Need a Problem-Solver  ¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo. About Us We are a rapidly expanding  PropTech & TravelTech start-up operating at the forefront of the  digital transformation of the Short-Term Rental industry . Our team of 10 operates internationally with active listings in:  Tenerife |  Alicante |  Leipzig |  Vienna |  Montevideo |  Punta del Este We leverage cutting-edge technology to deliver seamless operations and exceptional guest experiences across our portfolio. Our tech ecosystem includes:   Guesty (core PMS)  AI & ChatGPT-powered communication automations   Breezeway for housekeeping, maintenance & inventory coordination  Real-time digital dashboards & continuously evolving automation tools If you're passionate about hospitality AND technology, you'll love it here.  The Role We're looking for a  hands-on, highly dynamic Guest Experience & STR Operations Coordinator to help us elevate guest satisfaction and daily operations across our South Tenerife portfolio (currently ~40 properties). Perfect for someone who:  Has hotel Rooms Division or related operational experience  Loves solving problems independently  Thrives in high-energy, tech-driven environments  Wants to grow with an international company  What You'll Do  Guest Experience Communicate with guests utilizing AI Resolve operational issues quickly and professionally Monitor reviews and drive continuous improvement  Operations Coordination Manage cleaning schedules, property readiness, and checklists via  Breezeway Conduct on-site quality inspections Support onboarding of new properties  Maintenance & Repairs Log, prioritize, and coordinate repair work Work closely with external technicians to ensure fast resolutions  Inventory & Supplies Track and manage consumables, amenities, and linens Coordinate stock levels and replenishments  Tech & Process Improvement Operate daily in  Guesty, Breezeway, automation tools, and AI systems Help improve SOPs and digital workflows  Manager on Duty (MOD) Participate in 1 weekend per month MOD standby Handle escalated operational issues (standby shifts included in compensation) What We're Looking For Experience in Rooms Division, Front Office, Housekeeping coordination, or similar Fluent Spanish & English Tech-savvy and comfortable using PMS, operational apps, automation & AI tools Strong stress xsgfvud resistance and multitasking skills Excellent communication and organizational abilities Driver's license Flexibility for dynamic working schedules and MOD shifts  Remuneration & Benefits Benefits:  Competitive salary Flexible working time  Modern digital-first work environment  Discounts on company-managed accommodations  Career development & training opportunities  Growth potential within an expanding international group  Work equipment provided  Supportive multicultural and innovation-driven team  Why Join Us? Be part of a  fast-growing international company leading the digital transformation of the STR industry Work with a highly motivated, diverse, and technology-forward team Grow your career in a company where  innovation and impact are part of daily life