Team Leader Internal Sales

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing emerging technologies that will shape the future. We believe in the power of the next generation to drive innovation and redefine what's possible and we prioritize the wellbeing, growth, and inclusivity of our diverse workforce.

We are seeking an exceptional talent to join us and lead the way in advancing next-gen solutions, constantly pushing the boundaries of what's possible in the rapidly evolving technology landscape. Joining our team means being part of a company with an unwavering commitment to excellence, where we foster a collaborative and inclusive work environment, in which every voice is valued and, ideas are encouraged to flourish.

Job Purpose:

As the Team Leader of Inside Sales, you will play a pivotal role in driving a Sales Team to meet defined revenue profitability and KPI targets whilst providing outstanding service to TD SYNNEX's customers. Manage and develop Internal Sales Specialists to deliver results in line with the company strategy and values.

• To ensure the most effective organisation of the team and it's use of tools to maximise sales and customer satisfaction

• Provide team with objectives and financial targets followed with ongoing review and feedback, development plans and performance management. 

• Create a motivational climate within the team through regular side by side coaching, team meetings, training, recognition and driving sales activity.

• Influence internal stakeholders to ensure TD SYNNEX maintains outstanding service levels in Sales, Operations, Reporting, Customer Service, Credit

• Work with ISE's to prepare and review account action plans to grow accounts whilst protecting current business

• Demonstrate effective sales process through daily team and customer interactions.

• Attend both internal and external meetings with key customers, to improve business understanding, sales operation and execution

• Work proactively with vendors and/or Focussed Business Units (FBU's)/general sales to realise incremental business opportunities

• Ensure effective record management in relevant HR systems (Absence, holiday etc.)

• Provide accurate weekly forecast including details of pipeline

• Achievement of KPI's (for example outgoing call standards)

• Achievement of Revenue and Margin goals

• Build, in conjunction with FSE's/BDM's, Sales Plans and Account Reviews

• IT related industry knowledge

• Experience in a Sales environment with a track record of achieving results

• 2-3 Years in a Team Leader or supervisory role is desirable

• Focus on achieving results

• Sales Process and System understanding

• Strong Communication Skills

• Ability to motivate others and build relationships

• Coaching and people development techniques and systems

• Develop strategic thinking

If you are ready to join us as the Team Leader of Inside Sales and play an instrumental role in shaping the future of technology solutions, apply now and take this amazing opportunity to make your mark in our organisation.

#LI-MM1

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for