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Helpdesk Specialist
hace 3 semanas
Bem-vindo(a) à MST Holding
A MST Holding é um fornecedor líder de serviços de processos empresariais e um contact center multicanal, focado em melhorar a experiência do cliente. Colaboramos com grandes marcas para oferecer experiências excepcionais através de diversos canais e implementamos a automação de processos para aumentar a eficiência. Os nossos serviços incluem atendimento ao cliente, suporte técnico, captação de clientes, soluções digitais, análise de dados e serviços especializados de back-office. A MST Holding conta com escritórios em Barcelona, Madrid, Valência, Saragoça e Andorra.
Descrição da vaga
Junte-se a nós como Especialista Helpdesk, em tempo integral.
Será responsável por fornecer suporte técnico, resolução de incidentes e assistência de helpdesk para impressoras multifuncionais.
Requisitos
Experiência em suporte técnico, helpdesk e resolução de incidentes
Conhecimentos em tecnologias da informação e sistemas operacionais
Excelentes competências de atendimento ao cliente
Domínio escrito e oral do português
O que oferecemos
Contrato sem termo
Tempo integral: 39 horas semanais, com duas semanas de formação incluídas
Horário: de segunda a sexta-feira, das 10h00 às 19h00
Salário anual: 18.978,62 € brutos (+ bónus de produtividade e qualidade)
Escritórios centrais (próximos ao Hospital Clínic)
Excelente ambiente multicultural
Junte-se à nossa equipa na MST Holding, estamos à sua espera
Bienvenido/a a MST Holding
MST Holding es un proveedor líder de servicios de procesos empresariales y un centro de contacto multicanal, enfocado en mejorar la experiencia del cliente. Colaboramos con grandes marcas para ofrecer experiencias excepcionales a través de diversos canales e implementamos la automatización de procesos para aumentar la eficiencia. Nuestros servicios incluyen atención al cliente, soporte técnico, captación de clientes, soluciones digitales, analítica y servicios especializados de back-office. MST Holding cuenta con sedes en Barcelona, Madrid, Valencia, Zaragoza y Andorra.
Descripción del puesto
Únete a nosotros como Especialista Helpdesk, jornada completa.
Serás responsable de proporcionar soporte técnico, resolución de incidencias y asistencia de helpdesk para impresoras multifuncionales.
Requisitos
· Experiencia en soporte técnico, helpdesk y resolución de incidencias
· Conocimientos de tecnologías de la información y sistemas operativos
· Excelentes habilidades de atención al cliente
· Dominio escrito y oral del portugués.
Qué ofrecemos
· Contrato indefinido
· Jornada completa: 39 horas semanales, dos semanas de formación.
· Horario de lunes a viernes de 10:00 a 19:00
· Salario anual: 18.978,62 € brutos (+ bonus por productividad y calidad)
· Oficinas céntricas (cerca del Hospital Clínic)
· Excelente entorno multicultural
Únete a nuestro equipo en MST Holding, te esperamos
