German speaking Fraud Activity Agent
hace 1 semana
Position: Fraud Activity Agent Location: Barcelona, Spain Employment type: Full-time, on-site Remuneration: Base salary + performance bonus. DUTIES AND RESPONSIBILITIES: Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processesReview and validate customer-provided documentation to assess potential risks or fraudulent behaviorResolve cases accurately and within defined timelines while ensuring compliance with service-level standardsMonitor pending cases, follow up on outstanding documentation, and escalate when necessaryMaintain detailed and accurate records of investigations, actions, and outcomesCommunicate professionally and effectively in sensitive or escalated situationsApply knowledge of risk indicators, fraud patterns, and process insights to prevent and mitigate riskIdentify opportunities to improve workflows, share recommendations, and support process enhancementsDemonstrate sound judgment, independence, and professionalism when handling high-impact cases REQUIREMENTS: Fluent in German (C1), with proficiency in writing and written. As well as proficiency in English (at least B2). Strong analytical, problem-solving, and critical thinking skillsPrior experience in fraud prevention, risk management, or back-office support (minimum 6 months preferred)Proven ability to meet or exceed performance targets and maintain professional standardsHigh level of integrity, reliability, and accountability in all tasksStrong interpersonal skills, including active listening, empathy, and adaptabilityExperience handling complex or escalated cases with professionalismProficiency with research and support tools (knowledge bases, search engines, CRMs, shipment tracking systems, etc.)Familiarity with operating systems (iOS, Android, Windows) and ability to explain them clearlyAttention to detail, accuracy, and autonomy in daily workAbility to perform under pressure, make well-reasoned decisions, and apply root-cause analysisWillingness to share best practices, contribute to team improvements, and continuously learnDependable, punctual, and committed to maintaining a positive and professional work ethic BENEFITS: Attractive remuneration with capped sales bonuses.Private healthcare coverage.Relocation assistance.Fully paid training on company processes, tools, and products.Modern office facilities in a convenient central location.
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Fraud Activity Agent German + English
hace 7 días
Barcelona, Barcelona, España Cross Border Talents A tiempo completoFraud Activity Agent German + English On-site Location: Barcelona, Spain Start Date: ASAP Schedule: 39h/week | Monday Friday, 09:00 18:00 Work Mode: On-site Your Mission: Join a leading international team in Barcelona as a Fraud Activity Agent and play a crucial role in protecting customers and businesses from fraudulent activity. Youll analyze suspicious...
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Fraud Activity Agent German + English
hace 1 semana
Barcelona, Barcelona, España Cross Border Talents A tiempo completoFraud Activity Agent German + English On-site Location: Barcelona, SpainStart Date: ASAPSchedule: 39h/week | Monday Friday, 09:00 18:00Work Mode: On-siteYour Mission:Join a leading international team in Barcelona as a Fraud Activity Agent and play a crucial role in protecting customers and businesses from fraudulent activity.Youll analyze suspicious...
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Fraud Activity Agent German + English
hace 1 semana
Barcelona, España Cross Border Talents A tiempo completoFraud Activity Agent German + English On-site Location: Barcelona, Spain Start Date: ASAP Schedule: 39h/week | Monday Friday, 09:00 18:00 Work Mode: On-site Your Mission: Join a leading international team in Barcelona as a Fraud Activity Agent and play a crucial role in protecting customers and businesses from fraudulent activity. Youll analyze suspicious...
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German Speaking Fraud Activity Agent
hace 1 semana
Barcelona, España The lemon Consulting A tiempo completoAs a Fraud Activity Agent on our team, you will: Investigate and verify suspicious activity using internal tools and predefined processes Collect, review, and validate documentation submitted by customers to assess potential fraud Resolve high-risk cases within established timelines, ensuring prompt and accurate action Monitor pending cases and take...
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German Speaking Fraud Activity Agent
hace 7 días
Barcelona, Barcelona, España The lemon Consulting A tiempo completoAs a Fraud Activity Agent on our team, you will: Investigate and verify suspicious activity using internal tools and predefined processes Collect, review, and validate documentation submitted by customers to assess potential fraud Resolve high-risk cases within established timelines, ensuring prompt and accurate action Monitor pending cases and take...
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Barcelona, España The lemon Consulting A tiempo completoLocation: Barcelona, SpainWork Model: On-siteSchedule: Monday to Friday, 9:0018:00Languages: German (C2) + English (B2+)Salary+ performance bonus Description: We're looking for a detail-oriented and analytical Fraud Activity Agent to join our on-site team in Barcelona. In this role, you will be responsible for monitoring and identifying suspicious...
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Barcelona, España The lemon Consulting A tiempo completoLocation: Barcelona, Spain Work Model: On-site Schedule: Monday to Friday, 9:0018:00 Languages: German (C2) + English (B2+) Salary+ performance bonus Description: We're looking for a detail-oriented and analytical Fraud Activity Agent to join our on-site team in Barcelona. In this role, you will be responsible for monitoring and identifying suspicious...
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German speaking Fraud Activity Agent
hace 7 días
Barcelona, Barcelona, España The lemon Consulting A tiempo completoPosition: Fraud Activity Agent Location: Barcelona, Spain Employment type: Full-time, on-site Remuneration: Base salary + performance bonus. DUTIES AND RESPONSIBILITIES:Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processesReview and validate customer-provided documentation to assess potential...
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Barcelona, Barcelona, España The lemon Consulting A tiempo completoLocation: Barcelona, Spain Work Model: On-site Schedule: Monday to Friday, 9:0018:00 Languages: German (C2) + English (B2+) Salary+ performance bonus Description: We're looking for a detail-oriented and analytical Fraud Activity Agent to join our on-site team in Barcelona. In this role, you will be responsible for monitoring and identifying suspicious...
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Fraud Activity Agent
hace 1 semana
Barcelona, España JUJUR A tiempo completoPosition: Fraud Activity Agent Location: Barcelona, Spain Employment type: Full-time, on-site DUTIES AND RESPONSIBILITIES: Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processes Review and validate customer-provided documentation to assess potential risks or fraudulent behavior Resolve cases...
