German Speaking Fraud Activity Agent
hace 1 semana
As a Fraud Activity Agent on our team, you will: Investigate and verify suspicious activity using internal tools and predefined processes Collect, review, and validate documentation submitted by customers to assess potential fraud Resolve high-risk cases within established timelines, ensuring prompt and accurate action Monitor pending cases and take follow-up action if documentation is not received within the required 14-day window Maintain accurate case records and ensure adherence to internal protocols and SLA requirements Communicate effectively and professionally in sensitive or escalated cases Apply deep knowledge of marketplace processes, fraud indicators, and root-cause insights to prevent and mitigate risk Proactively identify areas for improvement in fraud prevention workflows and share recommendations Uphold a high standard of professionalism, autonomy, and judgment in handling high-impact cases Your qualifications Have a C1 level of German and advanced English skills Have at least 6 months of experience in a fraud-related or back-office support role within a digital marketplace environment Consistently met or exceeded KPIs in previous roles Have no disciplinary actions on your record and maintain professional integrity Possess excellent interpersonal skills including active listening, empathy, and adaptability Are experienced in handling complex or escalated customer interactions with professionalism Are a strong problem solver who uses tools like knowledge bases, search engines, and AI efficiently Demonstrate autonomy, accuracy, and attention to detail in every task Understand OS-level technical systems (iOS, Android, Windows) and can explain them clearly Are proficient with operational tools such as CRMs and shipment tracking systems Thrive under pressure, make well-reasoned decisions independently, and bring root-cause thinking to investigations Take initiative to drive improvements and share best practices with your team Are reliable, punctual, and uphold a positive and professional work ethic Whats in it for you Full-time 39 hours/week permanent contract Salary: 22,000 euros gross/year + up to 2,400 euros gross/year in bonus Great office location in Barcelona Fully paid training about the company and the project youll be working on Career development program and specialized courses
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German-speaking Fraud Activity Agent
hace 4 días
Barcelona, España careerxtra A tiempo completoAbout the job German-speaking Fraud Activity AgentPosition: German-speaking Fraud Activity AgentLocation: Barcelona, SpainEmployment type: Full-time, on-siteRemuneration: Base salary + performance bonusWe are seeking a German-speaking Fraud Activity Agent to join our clients growing risk and compliance team in Barcelona, Spain . In this role, you will be...
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German-speaking Fraud Activity Agent
hace 1 semana
Barcelona, España Careerxtra A tiempo completoPosition: German-speaking Fraud Activity AgentLocation: Barcelona, SpainEmployment type: Full-time, on-siteRemuneration: Base salary + performance bonus We are seeking a German-speaking Fraud Activity Agent to join our clients growing risk and compliance team in Barcelona, Spain. In this role, you will be responsible for investigating suspicious activity,...
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German Speaking Fraud Activity Agent
hace 4 días
barcelona, España The lemon Consulting A tiempo completoAbout the job German speaking Fraud Activity Agent Position: Fraud Activity Agent Location: Barcelona, Spain Employment type: Full-time, on-site Remuneration: Base salary + performance bonus. DUTIES AND RESPONSIBILITIES: Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processes Review and validate...
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German-speaking Fraud Activity Agent
hace 4 días
Barcelona, España careerxtra A tiempo completoAbout the job German-speaking Fraud Activity AgentLa descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.Position:German-speaking Fraud Activity AgentLocation:Barcelona, SpainEmployment type:Full-time, on-siteRemuneration:Base salary + performance...
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German Speaking Fraud Activity Agent
hace 4 días
Barcelona, España The lemon Consulting A tiempo completoAbout the job German speaking Fraud Activity Agent Position: Fraud Activity AgentLocation: Barcelona, SpainEmployment type: Full-time, on-siteRemuneration: Base salary + performance bonus.DUTIES AND RESPONSIBILITIES:Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processesReview and validate...
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German Speaking Fraud Activity Agent
hace 4 días
Barcelona, España The Lemon Consulting A tiempo completoAbout the job German speaking Fraud Activity AgentLa experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.Position: Fraud Activity AgentLocation: Barcelona, SpainEmployment type: Full-time, on-siteRemuneration: Base salary + performance bonus.DUTIES...
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German Speaking Fraud Activity Agent
hace 2 días
Barcelona, España The lemon Consulting A tiempo completoAbout the job German speaking Fraud Activity AgentPosition: Fraud Activity AgentLocation: Barcelona, SpainEmployment type: Full-time, on-siteRemuneration: Base salary + performance bonus.DUTIES AND RESPONSIBILITIES:Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processesReview and validate...
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Fraud Activity Agent
hace 8 horas
Barcelona, España Essence Coaching Group A tiempo completoFraud Activity Agent -German speaker (On-site, Barcelona) Monthly Salary: 1,800 EUR gross Are you detail-oriented and analytical? Join a growing fraud-prevention team and help ensure customer
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Fraud Activity Agent German + English
hace 1 semana
Barcelona, España Cross Border Talents A tiempo completoFraud Activity Agent German + English On-site Location: Barcelona, SpainStart Date: ASAPSchedule: 39h/week | Monday Friday, 09:00 18:00Work Mode: On-site Your Mission: Join a leading international team in Barcelona as a Fraud Activity Agent and play a crucial role in protecting customers and businesses from fraudulent activity.Youll analyze suspicious...
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Fraud Activity Agent Back Market
hace 2 días
Barcelona, España Cbtalents A tiempo completoAbout the job Fraud Activity Agent Back MarketPosition: Fraud Activity Agent Back MarketLanguages Required: German + EnglishStart Date: ASAPLocation: Barcelona, On-SiteSalary & Benefits:Bonus: Up to 2,400 gross/yearCompany: Back MarketJob Description:We are looking for a detail-oriented Fraud Activity Agent to join Back Market in Barcelona.The successful...
