Account manager in fintech
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Collaborating with our field sales team during deal closure to ensure a seamless transitionServing as the primary relationship manager, ensuring high-value merchants receive priority support and proactively providing strategic consultations to merchantsMonitoring transactional data and key account metrics, identifying opportunities for growth or signs of potential churn.
Upselling and cross-selling relevant SumUp products to drive merchant expansion.
Liaising with internal teams to resolve merchant pain points effectively.
Proactive activation reach out calls to engage the merchants and get them to start transacting per necessary productConducting personalized training sessions, either onsite or through Google MeetsKeeping merchants engaged and satisfied with our products and helping them reach their expected TPV targetsConducting proactive retention activities, identifying early signs of churn and implementing strategies to re‑engage at‑risk merchantsExecuting ad-hoc growth campaigns aimed at increasing merchant engagement and driving additional revenue opportunities.Требования:2 to 3 years of experience in managing large accountsStrong sales and upselling capabilitiesExcellent verbal and written communication skills in English and GermanInterest in data analysis and reportingStrong problem‑solving skills and the ability to think creatively to find solutions to client issuesCompetent up to date knowledge of market (i.e retail, FnB verticals)Условия:Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office‑first setupRestaurant tickets (powered by Edenred)Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embracedA dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education30 Days Sabbatical: Enjoy the unique opportunity to take a well‑deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUpReferral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team
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Account Manager In Fintech
Hace 21 horas
barcelona, kingdom of spain SumUp Inc. Jornada completaОписание:At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get...
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Account Manager In Fintech
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barcelona, kingdom of spain SumUp Inc. Jornada completaAt SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first‑ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. Задачи:Lead, mentor...
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Barcelona, Cataluña, España SumUp Inc. Jornada completaAt SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first‑ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid.Задачи:Lead, mentor...
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Barcelona, Cataluña, España SumUp Inc. Jornada completaAt SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first‑ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid.Задачи:Lead, mentor...
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