IT M365 EXPERT

As an IT M365 Expert, you are responsible for the design, development, and reliable operation of our cloud-based Modern Workplace environment built on Microsoft 365.

Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.

You ensure that employees have secure, efficient, and high-performing digital workplace solutions.

You collaborate closely with IT Security and Networking team.

What your work will consist of?

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• Core Microsoft 365 Platform Ownership
  
• Operate, maintain, and optimize all core M365 workloads, with specialized mastery in Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, and Entra ID.
  
• Ensure continuous availability, performance, scalability, and reliability of the entire M365 ecosystem, including collaboration workloads and content services.
  
• Oversee tenant‑wide configuration, service health monitoring, adoption governance, and lifecycle management.
  

Microsoft Teams Expertise

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• Team lifecycle, templates, naming conventions, expiration & archival
  
• Channel governance, granular permission models, and private/shared channels
  
• Teams meeting policies, voice configurations, Teams Rooms, and compliance recording
  
• Teams App governance: policies, app permission setups, third‑party integrations
  
• Ensure seamless collaboration by configuring Teams SharePoint integrations, inheritance models, and permissions alignment. (Aligned with your organization’s use of Teams as primary data workspace)
  
• Provide expert guidance in Teams-driven document management, versioning, secure sharing, and data classification.
  

SharePoint Online Expertise

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• Architect, implement, and manage SharePoint Online site collections, hubs, information architectures, metadata structures, libraries, lists, and DLP-enforced collaboration policies.
  
• Oversee permission governance using Azure/Entra groups, role-based access, and scalable permission models. (Supports the defined model of RW/RO Azure Security Groups for SharePoint inheritance)
  
• Support organizational initiatives such as intranet evolution, content migration, data restructuring, and site administration for business units.
  

OneDrive for Business Expertise

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• Govern OneDrive environments, including synchronization controls, sharing restrictions, storage policies, and user onboarding.
  
• Enable user adoption and transition away from legacy file servers, supporting organizational strategy to promote Teams + OneDrive modern data access models.
  

Exchange Online (EOX) Ownership

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• Full administrative control of mail flow, transport rules, connectors, accepted domains, compliance integrations, message tracing, and security configurations.
  
• Oversee hygiene controls (DKIM, DMARC, SPF), anti-phishing, and secure email routing.
  
• Lead mailbox provisioning, migration, hybrid coexistence, and associated governance.
  
• Compliance, Retention & Governance (Microsoft Purview)
  
• Design, implement, and enforce retention policies, retention labels, records management, and legal hold strategies across all M365 workloads.
  
• Maintain data lifecycle governance using Purview capabilities such as audit, eDiscovery, Insider Risk, communication compliance, and sensitivity labels.
  
• Ensure compliance with corporate, legal, and regulatory retention requirements, including defensible deletion and immutable record preservation.
  
• Collaborate with Legal, Data Protection, and Security teams to respond to audits and discovery requests.
  

Identity & Security (Entra ID + Zero Trust)

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• Implement and maintain identity governance, including access reviews, entitlement management, identity lifecycle, and privileged identity management.
  
• Configure Conditional Access, MFA enforcement, Identity Protection, and secure collaboration policies.
  
• Contribute to Zero Trust strategy across identity, devices, applications, and data.
  
• Lead design, implementation, and enhancement of Modern Workplace standards, operational frameworks, and administrative automation.
  
• Develop automation solutions using PowerShell, Graph API, Power Platform, and workflow integrations.
  
• Evaluate, pilot, and deploy new Microsoft 365 features, ensuring proper change management, communication, and documentation.
  

Cross-Team Collaboration & Operational Support

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• Support Service Desk and operational teams with deep-dive issue resolution, root-cause analysis, and best-practice guidance.
  
• Deliver training