Madrid-Based Customer Success Team Lead

Taxfix in Madrid is seeking an Associate Team Lead for Customer Support to guide a team of agents, manage escalations, and drive service quality while aligning with product and marketing.The role emphasizes KPI tracking, feedback, training, and implementing process improvements; you’ll leverage AI tools to streamline workflows and reduce resolution times....

Lexroom is building the AI platform where legal work gets done. In just over two years, we've grown from zero to €25M ARR, and today more than 20,000 legal professionals across Italy, Spain, Germany, France, and Bulgaria rely on Lexroom.We're backed by $73M from Left Lane Capital, Base10 Partners, and Eurazeo, and we're a team of around 300 builders who...

Team Lead, Customer Success Department: Customer Success Employment Type: Full Time Location: Madrid Reporting To: Head of Customer Success Description Department: Customer Success Employment type: Full-time Location: Madrid Workplace: Office / on-site with customers, (with up to 2 days home office per week) The Team Lead Customer Success...

osapiens is seeking a Team Lead, Customer Success in Madrid to lead a 6–8 member CS team and personally manage a small portfolio of strategic accounts (~25% of time). You will drive retention and expansion, escalate effectively, train the team, and shape renewal processes while collaborating with Sales, Product, Support, and Engineering. You will build a...

Are you ready to join our digital revolution journey?Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms,...

Our story: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands...

Our story: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands...

Lexroom is building the AI platform where legal work gets done. In just over two years, we've grown from zero to €25M ARR, and today more than 20,000 legal professionals across Italy, Spain, Germany, France, and Bulgaria rely on Lexroom . Why Lexroom? Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe. Work with the...

Our story: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands...