Madrid-Based Customer Success Team Lead
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
Taxfix in Madrid is seeking an Associate Team Lead for Customer Support to guide a team of agents, manage escalations, and drive service quality while aligning with product and marketing.
The role emphasizes KPI tracking, feedback, training, and implementing process improvements; you’ll leverage AI tools to streamline workflows and reduce resolution times. Spanish native with English fluency and 1–2 years supervisory experience are desired.