User Researcher

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. At Ayvens we have an opening for an User Researcher.
Make your Move at Ayvens: Ayvens provides a unique opportunity: the chance to accelerate the transition to electric, lead the way to decarbonisation and shape the industry’s digital transformation. Behind the wheel, our people make the difference, driving us towards our ambitions. Ayvens is home to the best talent in the industry – so if you’re looking for a fulfilling career with positive impact, we’d love to discuss your opportunities with usReady to make your move at Ayvens? Join a global leader in sustainable mobilityand follow @ayvens, @lifeatayvens, and Ayvens on LinkedIn to check out what’s happening at AyvensWhat are you going to do?As our User Researcher, you will be responsible for driving user-centered decision making across our digital products by planning, executing, and communicating high-quality research that informs design and product strategy.
ResponsibilitiesPlanning and conducting qualitative and quantitative user research across the product lifecycleTranslating research findings into clear, actionable insights for product and design teamsCollaborating closely with product managers, designers, and engineers to shape product direction and visionSelecting appropriate research methods (e.g. interviews, usability testing, surveys, analytics) based on research questionsCreating and maintaining research documentation, repositories, and insight trackingAdvocating for user needs and embedding a user-centered mindset across the organizationSupporting and mentoring designers and product teams in conducting lightweight researchWho are we looking for?The ideal candidate has the experience and interpersonal skills necessary to gather user insights, translate these into meaningful product improvements and effectively collaborate across teams and geographies. Aside from being a skilled researcher, you are curious, proactive, and passionate about understanding user behavior.
You will have relevant experience in a similar role, holding a Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Design, or a related field.3–5 years of experience in user research within a multi-domain digital product environmentStrong expertise in both qualitative and quantitative research methods, with the ability to effectively plan and execute studiesAbility to clearly communicate insights and influence stakeholders up to C-levelExperience working in cross-functional product teamsFamiliarity with research tools and platforms (e.g. UserTesting, Hotjar, Matomo, Google Analytics)Strong organizational skills and ability to manage multiple research projects simultaneouslyComfortable working in an international, collaborative environmentFluent in English is required.
What do

we offer
?We're on this journey together. By investing in professional growth, rewards and incentives, plus plenty of training and experience on the job, we create an inspiring environment for our colleagues that foster high performance with positive impact.
Enjoy comprehensive rewards and recognition.
We believe in rewarding you holistically, through compensation, competitive benefits and rich development opportunities.
Discover your talent.
Benefit from a healthy, positive work atmosphere.

We offer
a wide variety of benefits to help keep you mentally and physically strong and to find the perfect work–life balance.
Find a shared sense of belonging.
We create an engaging environment where you can be your authentic self and harness your commitment, curiosity and collaboration.
Build a sustainable future.
Our commitmentWe’re committed to building a culture where everyone can be themselves and where everyone gets an equal chance to make their journey count.
If you’d like to learn more about our DE&I journey – and how you can contribute – please find out more on Career pages of our website.
We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Why Ayvens?With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals.
By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business.
We’re committed to sustainable mobility and