Crew Control Agent

hace 23 horas

Viladecans, España Vueling A tiempo completo

Welcome to this recruitment process with Vueling

Let's start by getting to know us better

**At Vueling, we love things to happen.**We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good.

Our team is made of great professionals. Great and passionate people who collaborate, support and complement each other's skills.

**We are one of Europe's leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.**

**Job Purpose**

Crew Controllers are part of Crew Planning department, reporting to the Head of Crew Operations, they are responsible for both Pilot and Cabin Crew resourcing on a day-to-day basis, to ensure a reliable punctual operation.

**Main Responsibilities - Tasks**
- Ensure that crew resources (both Pilot and Cabin Crew) are managed in the most efficient and cost-effective way, in compliance with documented statutory and regulatory requirements
- Handle operational incidents: aircraft rerouting, low staffing (time of sicks)
- Maintain and develop a professional standard of relations with Crew, other Line Departments, and fellow team members
- Have a working knowledge of crew agreements and roster policies
- Participate in Operations Control projects where required
- Support functions of Crew Control and provide cover where needed
- Prioritize safety and punctuality in all crew and operation decisions.

**Education**
- Relevant education will be an asset.

**Experience**
- Relevant experience will be an asset.

**Competencies**
- Working under pressure, teamwork, and lead skills.
- Teamwork and lead skills.
- Flexible, decisive and rigorous. Also, functional, and strict following procedures.
- Analytic profile with attention to details.
- High level of both English and Spanish.
- Knowledge of the tools implemented by the department.
- Basic knowledge of Crew Optimization and Crew Travel areas tasks.

**Languages**
- Fluent Spanish.
- English: B2.

**Location**

Barcelona.

**Level**

Individual Contributor 6 - ADMIN

**Vueling is the first Top Employer airline in Europe**:
**Vueling**is the first European airline and the first low-cost airline in the world to obtain this certification, based on Vueling's results in the Top Employers Institute's HR Best Practices Survey, and covers six areas of human resources across 20 different topics.

**#FlyToYourFullPotential**

Every single person who works with us is unique. Join us is accepting the invite to fly to your full potential through self-development and pursuing your professional passion. Our employee value proposition and benefits include staff travel, discounts, a flexible working model, and more Want to learn more? Click here.

**Our Culture**

We thrive on **teamwork** and **collaboration**. Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.

Our **positive working atmosphere** is unique and essential to our productivity and growth. You'll be surrounded by diverse and dynamic professionals. We are passionate about what we do**:Connecting People and Places** Learn more about our Mission, Vision, & Values.

**Our Recruitment Process

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