Customer Care Rep.

hace 2 semanas

Barcelona, España Spot On Sp. z o.o A tiempo completo

As a Customer Care Rep., you will be responsible for assisting customers using various channels and responding to customers’ questions while escalating and rerouting the necessary matters & issues to the departments in charge.

**Duties and Responsibilities**:

- Provide accurate product information.
- Respond to customers’ queries in a timely and efficient manner.
- Maintain and update all job-related administrative forms.
- Achieve strong customer satisfaction with a focus on quality & results by giving guidance and meeting their individual needs.
- Assist customers using various channels and respond to customers’ questions and concerns regarding the service/product.
- Deliver a positive attitude toward the brand
- Provide optimal advice regarding various client queries
- Escalate and reroute the necessary matters & issues to the departments in-charge.

**Targeted Qualifications**:

- , ,, / level.
- , starting level.
- previous 6 months of customer service experience will be a plus.
- A resourceful and stress-resilient personality that can adapt and remain calm in all situations.
- Computer literate with sound knowledge of Microsoft Office package.
- Ability to work independently, while being a team player at the same time.
- Excellent communication skills with the ability to emphasize and drive the problem to solve.

**Interpersonal Skills**:

- Communicative, Speak and/or write well and get your ideas across to others easily.
- Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
- Confident, Pleasant, Energetic, Helpful, Trustworthy
- Efficient, Perform tasks in the fastest and simplest ways that they can be done.
- Organized & Punctual, put things in order so that they run smoothly and are always on time.
- Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
- Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
- Precise, Make sure that things are done accurately, correctly and exactly.
- Willingness to acquire new knowledge.
- Service Customers, be friendly patient and polite with customers and try your best to service their needs/wants.

**Offer & Benefits**:

- Salary offered:

- : Attractive Annual Salary -.
- : Attractive Annual Salary -.
- : Attractive Annual Salary -.
- Technical training.
- An interesting and dynamic work environment in a multinational company.

**How To Apply**:
If you are interested in the job and you meet the above criteria you need to:
Please take into consideration that due to the large volume of applicants, we will only contact the shortlisted ones

**“I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through “Spot On Sp. z o.o.” and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended).”

  • Customer Service Agent Dutch Speaking

    hace 2 horas

    Barcelona, España Digital Customer Care Company BV A tiempo completo

    **Remote job. Start on August 1st.** Looking for a varied remote agent role within an innovative global business? Able to speak Dutch? Then we’re looking for you! Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of Dutch for the position of Customer Service Agent. **Our story (the short...

  • Bilingual Customer Care Rep

    hace 2 días

    Barcelona, España Velenosi & Meredith Consulting A tiempo completo

    A dynamic consulting firm is looking for a Customer Care Representative to provide exceptional service to Polish and English-speaking clients. This role involves troubleshooting issues and ensuring effective communication. Candidates should be motivated individuals with strong communication skills and a positive attitude. Competitive salary and benefits are...

  • Bilingual Customer Care Rep

    hace 2 días

    barcelona, España Velenosi & Meredith Consulting A tiempo completo

    A dynamic consulting firm is looking for a Customer Care Representative to provide exceptional service to Polish and English-speaking clients. This role involves troubleshooting issues and ensuring effective communication. Candidates should be motivated individuals with strong communication skills and a positive attitude. Competitive salary and benefits are...

  • Customer Care Representative

    hace 5 días

    Barcelona, España Sensient A tiempo completo

    Customer Care Representative At Sensient, customer service is a core part of our value proposition and a clear differentiator. The Customer Care Representative is part of a marketing-led team supporting local customers for optimal customer experience. This role will digitally interact with customers daily ensuring that these customers see Sensient as their...

  • Customer Care Representative

    hace 5 días

    Barcelona, España Sensient A tiempo completo

    DescriptionCustomer Care Representative At Sensient, customer service is a core part of our value proposition and a clear differentiator. The Customer Care Representative is part of a marketing-led team supporting local customers for optimal customer experience. This role will digitally interact with customers daily ensuring that these customers see Sensient...

  • Senior Manager, Customer Care

    hace 2 semanas

    Barcelona, España Clarivate A tiempo completo

    Clarivate is seeking a dynamic - About You - experience, education, skills, and accomplishments _ - Bachelor's degree AND/OR customer care/support services experience and background in the Life Sciences and Healthcare industry - 8+ years of experience in customer care and/or with Clarivate’s Life Sciences and Healthcare products - 3+ years in a management...

  • Customer Care Representative

    hace 1 semana

    Barcelona, España Out2Bet A tiempo completo

    **Job Title**: Customer Care Representative **Location**: Barcelona, Spain **About Us**: We are an innovative and fast-growing international company, dedicated to delivering exceptional customer experiences. As we continue to expand, we are looking for a **Customer Care Representative** to join our team in Barcelona. You will play a crucial role in...

  • Customer Care Agent

    hace 5 días

    Barcelona, España Talent Search People A tiempo completo

    ¿Tienes experiência como Customer Care Agent? ¿Estás buscando una nueva oportunidad que te permita crecer profesionalmente? ¡Esta posición es para ti! Trabajarás en una empresa proveedora de transporte privado con presencia en más de 190 países. Proporcionan sus servicios a clientes B2B (agencias de viaje y operadores de vuelos privados) para que...

  • Customer Care Agent

    hace 1 semana

    Barcelona, España Spendesk A tiempo completo

    We're looking for a Customer Care Specialist who is passionate about delivering exceptional customer experiences. You'll be the face of our support team, helping users get unstuck quickly, advocating for their needs internally, and continuously improving our processes and knowledge. This is a hands-on role focused on high-quality troubleshooting, clear...

  • Customer Care Onboarding

    hace 1 semana

    Barcelona, España Qonto A tiempo completo

    Our mission ? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe's leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance. Our journey: Founded by...