Helpdesk / Technical Customer Support - French
hace 4 días
**Join us on our exciting journey**: We are looking for a Technical Support Analyst French speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation. If you want to play a key role in a **multicultural, dynamic and committed fun team** this could be the role for you - At least with 2 years of call center experience. - French Speaker / High English Level. - Helpdesk / Technical Support background is required. - Amenable in shifting schedules. - Understands his / her key performance indicators. - Understand the relationship of work quality and how it impacts efficiency. - Had a good stint in the from previous organizations - not a call center hopper. - Ability to work with other team members. - Someone who understands technical troubleshooting (eg: Active Directory, LAN, Sound Card, Routers, etc.). - Someone who has strong logic formulation or thought process. - Thinking out loud. **We invite you to join IQVIA** - Recognized by **Great Place to Work** as the second best company to work for in Spain (March 2019) - ** FORTUNE Magazine's World's Most Admired Companies** list for the third year in a row (January 2020) - Recognized by the 2016 Scrip Awards as the **Best Full-service Provider Contract Research Organization** (CRO) - Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year. - A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to **building positive relationships with research sites through leadership, professionalism and integrity**. - IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries. IQVIA is an **equal opportunity employer**. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“
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Helpdesk Technical Support
hace 2 semanas
En remoto, España IQVIA A tiempo completoWe are recruiting a **Technical System Support Analyst French Speake**r to join us at our Madrid Center of Excellence office. The Technical System Support Analyst will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related...
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Helpdesk / Technical Customer Support - Italian
hace 4 días
En remoto, España IQVIA A tiempo completo**Join us on our exciting journey!**: We are looking for a Technical Support Analyst Italian speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further...
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Helpdesk / Technical Customer Support - German
hace 4 días
En remoto, España IQVIA A tiempo completo**Join us on our exciting journey!**: We are looking for a Technical Support Analyst German speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...
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Remote 2nd Level Technical Support
hace 1 semana
En remoto, España Blu Selection A tiempo completoYou have a big interest in IT and technical support? You have a native level of Italian and French fluent level of English? You want to be part of a dynamic international team? Then we have a perfect match for you as 2nd Level Technical Support. **Your Future Company**: A multicultural company specialized in providing IT services and products working with...
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Technical Support Engineer
hace 1 semana
En remoto, España iMinTech A tiempo completoMain Duties and Responsibilities: Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers and...
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Customer Success with French
hace 1 semana
En remoto, España Alpega N.V. A tiempo completoIf you have experience in Customer Success and want to develop a career within the transportation industry with one of the main companies in the sector, this is a great opportunity for you, join **Alpega**, with over 35 years in the business and with over 70.000 clients in Europe. You speak native **French **and you would like to be part of an international...
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Technical Support Engineer
hace 4 días
En remoto, España iMinTech A tiempo completo**Main Duties and Responsibilities**: - Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...
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Technical Support Engineer
hace 1 semana
En remoto, España iMinTech A tiempo completo**Main Duties And Responsibilities**: **Pre-Sales**: - Conduct quality product training and technical guidance to customers to resolve technical problems - Build a quality relationship with customers and managers - Provide in-house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on...
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Technical Support Engineer
hace 3 días
En remoto, España Allot A tiempo completo**Who we are** Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the...
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Technical Support Engineer
hace 1 semana
En remoto, España Lytx A tiempo completoWhy Lytx: The Technical Support Engineer (Surfsight) will engage directly with resellers and end-users, handling the most technically advanced cases. Our TSE’s use big data to help troubleshoot platform, hardware, and API/integration issues. If you love to work in a fast paced, dynamic organization that has an ever increasing customer base then this is the...