Helpdesk Support Technician
hace 5 días
**Helpdesk Support Technician - Hybrid - Barcelona** **We are hiring at T-Innova for a Helpdesk Support Technician to join our team in Barcelona** **Our mission is to grow and strengthen the Help Desk Support Team in order to ensure we have a strong Help Desk Support function that can meet the needs of our clients, offering the best customer experience** **Here is a little window into our company**: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft's global portfolio of wholly-owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. **What your day will look like**: - Telephone and telematic assistance on the exploitation of data from the management tool - Queries regarding views, filters or use of reports - Brief training actions - Resolution of incidents on reports - Drafting and management of the incident ticket - Diagnosis, study and resolution of the incident - Creation and/or modification of reports - Explanation and documentation to the client - Consultation of the incident to other Departments, and if appropriate, referral - Liaising with internal and external customers supporting across the helpdesk - Supporting teams from the rest of the technical, commercial and administration departments **About you**: - At least 1 year of integration in data exploitation teams or similar settings is essential - At least a Degree qualification in Computer Science or a similar technical degree is essential - Higher Technician in Computer Applications Development advantageous - Alternatively, certification in SQL Server is desirable - Fluent in Spanish, which is essential with a professional level of English both written and verbal highly desirable - Specific technical knowledge - SQL Server language - List generation tools (Crystal Reports) - Office (Access) - Interaction and relations with the client - First line of support and image of the company towards the customer - More complex problems to be addressed - Technical complexity of the data model used and of the exploitation tool. - Interaction and relations with the client - Diagnosis and resolution of incidents - First line of support and image of the company towards the customer - Excellent analytical and problem-solving skills - A "roll up the sleeves" attitude towards problem-solving - Goal-oriented with comfort in setting measurable goals for others and him/herself - Comfortable working independently as well as in a team - Legally authorized to work in Spain
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Mechanical Helpdesk Support
hace 5 días
Santa Perpètua de Mogoda, Barcelona provincia, España Coesia A tiempo completo**About the Company** Volpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches. Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries. Volpak is part of Coesia, a...
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IT Helpdesk
hace 24 horas
Barcelona, España Silence Urban Ecomobility A tiempo completoReportando al manager de IT/Conectividad, el/la IT Helpdesk - Connectivity Support dará soporte técnico y funcional a las diferentes incidencias ocasionadas en el área de la Conectividad de los vehículos Silence, dando soporte a los clientes finales así como a los diferentes departamentos internos de la Compañía. **Como Helpdesk - Connectivity...
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Helpdesk (Technical Support) - Empresa Final Sector
hace 1 semana
Barcelona, España Page Personnel España A tiempo completoResolución de incidencias. - Canalizar comunicación y las incidencias con el equipo técnico. - Orientación al detalle. - Colaboración con el resto de equipo de soporte formado por 8 personas. Helpdesk (Technical Support).|Empresa final sector sanidad. - Experiência previa de al menos 6 meses como Técnico/a de soporte de primer nível. - Atención al...
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Junior Helpdesk Support
hace 7 días
Barcelona, España Dragons Group A tiempo completo**Description**: Location: Barcelona Start date: ASAP Type of contract (depending on seniority): Internship agreement* for 6 months OR permanent - Conditions for the internship: an agreement with your current school/university needs to take place **Overview** Dragons Group is an independent creative agency specialised in the digital world with HQs in...
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French Speaking Helpdesk Technician
hace 24 horas
Barcelona, España Webhelp A tiempo completoDescription: We are looking for an IT Helpdesk technician for an international leader in the field of medical and safety technology. Main task is to solve IT incidences, perform password resets and provide our customer's employees with technical solutions. - Log call details onto case management systems and provide response and resolution within SLA to...
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Helpdesk Team Lead
hace 4 días
Barcelona, España leadtech A tiempo completoThe Helpdesk Team Lead works alongside the IT Service Ops Team Lead to refine the Helpdesk experience within our organization. You will help to define and optimize support processes, ensuring consistent, high-quality IT assistance across all regions and projects. Key Responsibilities: Lead and mentor a team of four helpdesk technicians, balancing hands-on...
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Support Agent
hace 2 semanas
Barcelona, España Oxigent Technologies A tiempo completo¿Te interesaría seguir desarrollándote como Support Agent en una en una multinacional líder en soluciones digitales, en un entorno colaborativo donde podrás crecer, aprender de equipos técnicos expertos y proponer nuevas ideas? Desde Oxigent Technologies seleccionamos un/a Support Agent para participar en un proyecto de soporte a usuario final ubicado...
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Support Agent
hace 2 semanas
Barcelona, España Oxigent Technologies A tiempo completo¿Te interesaría seguir desarrollándote como Support Agent en una en una multinacional líder en soluciones digitales, en un entorno colaborativo donde podrás crecer, aprender de equipos técnicos expertos y proponer nuevas ideas? Desde Oxigent Technologies seleccionamos un/a Support Agent para participar en un proyecto de soporte a usuario final ubicado...
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Desktop Support Technician
hace 3 semanas
Barcelona, España EOS IT Company A tiempo completoDesktop Support Technician Our Company EOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service...
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Helpdesk Technician L1
hace 4 días
Barcelona, España Webhelp A tiempo completoWe are looking for an IT Helpdesk technician for an international leader in the field of medical and safety technology. Main task is to solve IT incidences, perform password resets and provide our customer's employees with technical solutions. What is needed and offered: **Responsibilities**: - Log call details onto case management systems and provide...
