Servicedesk / Technical Customer Support - German
hace 6 días
Join us on our exciting journey We are looking for a ServiceDesk / Technical Customer Support - German Speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation. If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for you - At least with 2 years of call center experience. - German Speaker/ High English Level. - Helpdesk / Technical Support background is required. - Amenable in shifting schedules. - Understands his / her key performance indicators. - Understand the relationship of work quality and how it impacts efficiency. - Had a good stint in the from previous organizations - not a call center hopper. - Ability to work with other team members. - Someone who understands technical troubleshooting (eg: Active Directory, LAN, Sound Card, Routers, etc.). - Someone who has strong logic formulation or thought process. - Thinking out loud. We invite you to join IQVIA - Recognized by Great Place to Work as the second best company to work for in Spain (March 2019) - FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020) - Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO) - Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year. - A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity. - IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status. “ IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
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Servicedesk / Technical Agent Support - German
hace 6 días
Madrid, España Novasyte A tiempo completoJoin us on our exciting journey! We are looking for a ServiceDesk / Technical Agent Support - German Speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns....
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Helpdesk / Technical Customer Support - German
hace 6 días
Madrid, España Novasyte A tiempo completoJoin us on our exciting journey! We are looking for a Technical Support Analyst German speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...
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German-Speaking Customer Support Specialist | Remote
hace 1 semana
Madrid, España CRAE GROUP A tiempo completoA global fleet management solution provider in Barcelona is seeking a Customer Support Specialist who speaks German. The role involves providing technical and administrative support, managing customer expectations, and collaborating with various departments. Candidates must have prior experience in customer support, excellent communication skills in both...
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Customer Support Intern
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Emobility Technical Customer Support
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Madrid, España ABB A tiempo completo**eMobility Technical Customer Support**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
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Madrid, España Northreach A tiempo completoWe are working with an international Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving skills. What You'll Do: Engage with VIP customers...
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Customer Support Spanish
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Technical Customer Support Engineer
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