Servicedesk / Technical Customer Support - German
hace 1 semana
Join us on our exciting journey We are looking for a ServiceDesk / Technical Customer Support - German Speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation. If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for you - At least with 2 years of call center experience. - German Speaker/ High English Level. - Helpdesk / Technical Support background is required. - Amenable in shifting schedules. - Understands his / her key performance indicators. - Understand the relationship of work quality and how it impacts efficiency. - Had a good stint in the from previous organizations - not a call center hopper. - Ability to work with other team members. - Someone who understands technical troubleshooting (eg: Active Directory, LAN, Sound Card, Routers, etc.). - Someone who has strong logic formulation or thought process. - Thinking out loud. We invite you to join IQVIA - Recognized by Great Place to Work as the second best company to work for in Spain (March 2019) - FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020) - Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO) - Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year. - A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity. - IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status. “ IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
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Servicedesk / Technical Agent Support - German
hace 1 semana
Madrid, España Novasyte A tiempo completoJoin us on our exciting journey! We are looking for a ServiceDesk / Technical Agent Support - German Speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns....
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Helpdesk / Technical Customer Support - German
hace 1 semana
Madrid, España Novasyte A tiempo completoJoin us on our exciting journey! We are looking for a Technical Support Analyst German speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...
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German Customer Support Agent
hace 2 días
Madrid, España SpotON Connections A tiempo completoWe are looking for native German and a high level of English with a high customer service profile agents for one important client in the luxury automobile sector. **Responsibilities** - English with a high customer service profile agents for one important client in the luxury automobile sector. **Requirements**: - Experience in high-quality Customer...
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Customer Support Agent
hace 2 días
Madrid, España Dice Partners A tiempo completo**Job Title: Customer Support Agent** **Location**: Madrid, Spain **Department**: Customer Support **Employment Type**: Full-time, On-site **Job Summary**: This is a full-time, on-site position that requires working in **8-hour rotating shifts (24/7 coverage)**, including evenings, weekends, and holidays on a rotation basis. **Key Responsibilities**: -...
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Swiss German B2B Sales
hace 6 días
madrid, España Msx International A tiempo completoA leading automotive support service provider in Madrid is seeking a Customer Service Agent who speaks Swiss German. This role focuses on optimizing lead conversion and supporting dealerships. The ideal candidate has experience in outbound sales, is fluent in Swiss German and English, and excels in customer service. The position offers a permanent contract...
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Customer Technical Support
hace 1 semana
Madrid, España Hoppr LTD A tiempo completoMake your mark in Connected TV advertising industry - Digital Advertising Project Management to lead our talented team - Start-up tech company (Europe based - Spain) **Who are Hoppr?** Hoppr is a global advertising innovator that has created a low touch platform to bridge the divide between brands and consumers on digital devices. The company’s flagship...
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Technical Support Specialist
hace 3 semanas
Madrid, España HP SCDS A tiempo completoJoin Us in Barcelona!Do you speakDutch fluentlyand also have a high level ofGerman or French ? Are you motivated, eager to learn, and ready to start a new adventure in Barcelona?AtHP SCDS , we’re looking for enthusiastic professionals to provide remote software support for our printer markets. No technical background? No problem!We’ll provide all the...
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Technical Customer Support Agent
hace 2 semanas
Madrid, Madrid, España Northreach A tiempo completoWe are working with an international Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving skills.What You'll Do:Engage with VIP customers to...
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Swiss German Customer Support
hace 6 días
madrid, España MSX International A tiempo completoA global vehicle solutions provider in Madrid is seeking a proactive Customer Service Support Agent who is fluent in Swiss German. The role combines outbound sales efforts with dealership support, focusing on customer satisfaction and lead conversion while maintaining CRM records. This position offers a permanent full-time contract with a hybrid work model...
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It technical support
hace 2 semanas
Madrid, España DAVANTIS A tiempo completoAt DAVANTIS Technologies, we are international leaders in the development of innovative technological solutions for electronic security. Since 2005, we have been at the forefront of intelligent video surveillance and AI-based video analytics, with a presence in more than 40 countries and over 100,000 video channels sold worldwide. Our mission is clear: to...