IT Support Engineer Ii

**Who We Are**:
At Emburse, you’ll not just imagine the future - you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results.

We’re looking for a self-sufficient, highly capable **IT Support Specialist** with deep Apple Mac expertise to join our Barcelona office. This person will run point on all local IT needs—supporting our team, managing inventory, leading projects, and elevating the employee tech experience.

**What you will do**:
- ** Technical Support**- Deliver high-level support for Apple Mac devices and related hardware- Troubleshoot login, network, and VoIP issues- Maintain and repair office tech equipment—or manage replacements as needed
- ** Onboarding & Offboarding**- Own the technical side of employee onboarding and offboarding- Set up new hires with devices and access; image and ship Macs- Deactivate accounts and coordinate hardware returns for departing team members
- ** Inventory Management**- Track, manage, and maintain all local IT equipment- Ensure devices are available, functional, and up to date
- ** Projects & Mentorship**- Lead and execute IT projects that improve processes and infrastructure- Support global initiatives in partnership with the broader IT team- Mentor junior team members and run the IT segment of our HR orientation
- ** System Maintenance**- Test new tools and stay current on IT security practices- Perform regular maintenance and keep documentation up to date

**What you will bring**:
- 4+ years of hands-on technical support experience, with a Mac-heavy focus
- Exceptional communication skills—able to explain complex things simply
- A calm, helpful approach to solving people’s tech challenges
- A self-starter mindset—you’re comfortable running independently and making smart decisions
- Strong troubleshooting, organization, and time-management skills
- Inventory system experience (you know what’s in stock and where it is)
- A passion for technology and the curiosity to keep learning
- Leadership chops—you're someone others naturally turn to for guidance
- Bonus if you’ve used : Google Admin Console, Okta, Slack, Jira/Confluence, CrowdStrike, Netskope, JumpCloud (UEM), Kandji (MDM for Macs), Microsoft Entra ID(Azure), Office 365

**Why Emburse?**

Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down.
- A Company with Momentum - We serve 12M+ users across 120 countries, helping businesses modernize

their finance operations.
- A Team That Innovates - Work alongside some of the brightest minds in finance, tech, and AI to solve real
- world challenges.
- A Culture That Empowers - Competitive pay, flexible work, and an inclusive, collaborative environment that

supports your success.
- A Career That Matters - Your work here drives efficiency, innovation, and smarter financial decision-making

for businesses everywhere.

**Shape your future & find what’s next at Emburse.**

Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.