Desktop Support Engineer

hace 2 días

Barcelona, España A&O IT Group A tiempo completo

**Initial 12 month contract**

Join our global team of over 1,000 engineer support heroes, and work with some of the world’s leading brands, from high-street giants to energy multinationals and financial institutions.

Not only will you be working alongside a highly experienced and dedicated project team, but you will also have an opportunity to gain exposure to the latest hardware and tools, including our own bespoke engineer software.

Your success is our success and that’s why we will support you in reaching your full potential through ongoing training and development. We take reward and recognition seriously, each quarter we recognise service excellence globally as part of our Engineer Hero Awards.

**The role**:

- Handle Incidents and Service Requests and near desk support;
- Provide services to End Users that include the following:

- End User Devices including workstations, desktop PCs, laptop/notebook PCs, tablet PCs,
- Collaboration and Communication services and devices including smart phones, desktop phones, mobility devices, streaming media systems (video conferencing) and other End User computing Hardware devices and associated system Software;
- Network-attached devices (e.g. printers, scanners, copiers, multi-functional devices (e.g. printer/scanner/fax);
- Locally-attached devices (e.g. personal printers, projectors);
- Daily health checks to End User Devices and Network attached devices as required
- Meeting room support as required.
- Provide effective Deskside Support Services in accordance with the appropriate Performance Standards;
**About you**:

- You will have a minimum 1-3 years’ experience in Windows Desktop support.

Experience in:

- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow).
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting, and problem-solving skills.
- The ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication, rapport building and internal customer service skills.

If you are interested in the opportunity to work onsite with one of A&O IT Group’s key clients, carrying out a wide range of IT related services, meeting a wide range of technical challenges and providing an excellent experience for our customers we would love to hear from you.

A&O IT Group

As a successful and growing global IT services provider, A&O IT Group deliver ‘fully managed’ IT solutions and cyber security services. Combining over 50 years expertise, and boasting an extensive global network, whilst remaining privately owned, A&O IT Group is a trusted IT services partner to clients globally.

Learn more about life at A&O IT Group and our opportunities on our website **_IT Engineer Careers _**page.

**NO AGENCIES**
- We encourage diversity and seek to attract individuals with unique backgrounds and perspectives. It is important that we build a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are committed to equal employment opportunity regardless of race, colour, religion, sex, sexual orientation, age, marital status, disability or gender identity._

  • Desktop Engineer

    hace 2 semanas

    Barcelona, España Cognizant A tiempo completo

    Cognizant stands out as a truly unique place to work, thanks to its dynamic combination of rapid growth and a global, innovative-driven environment. At Cognizant, you will collaborate with talented colleagues from around the world to design and deliver cutting-edge solutions for leading global companies. Together, we help organizations become more agile,...

  • Desktop Support Technician

    hace 2 semanas

    Barcelona, España Sharp Brains Ltd A tiempo completo

    Experience/Skills: - 2-4 years of experience in Onsite support - Knowledge and experience on windows 7 OS - Manage Desktop Devices (hardware, software and connectivity) incidentsthrough to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the...

  • IT Desktop Support

    hace 2 semanas

    Barcelona, España Sharp Brains Ltd A tiempo completo

    Job Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...

  • IT Desktop Support

    hace 4 días

    Barcelona, España Axiom Technologies A tiempo completo

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **Key Responsibilities**: - Provide first - and second-level...

  • Desktop Engineer

    hace 3 días

    Barcelona, Barcelona, España Cognizant A tiempo completo

    Work model:Onsite – BarcelonaWhat makes Cognizant a unique place to work?Cognizant stands out as a truly unique place to work, thanks to its dynamic combination of rapid growth and a global, innovative-driven environment. This creates exceptional opportunities for individuals like you—professionals with an entrepreneurial mindset who aspire to make a...

  • Desktop Engineer

    hace 3 días

    Barcelona, Barcelona, España Cognizant Technology Solutions A tiempo completo

    Work model: Onsite – BarcelonaWhat makes Cognizant a unique place to work?Cognizant stands out as a truly unique place to work, thanks to its dynamic combination of rapid growth and a global, innovative-driven environment. This creates exceptional opportunities for individuals like you—professionals with an entrepreneurial mindset who aspire to make a...

  • Desktop Support Technician

    hace 2 semanas

    Barcelona, España EOS IT Company A tiempo completo

    **Desktop Support Technician** ** Our Company** EOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and...

  • IT Desktop Support- Barcelona

    hace 6 días

    Barcelona, España Axiom Technologies A tiempo completo

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

  • L2 Desktop Support Engineer

    hace 1 semana

    Barcelona, España Allied Worldwide Limited A tiempo completo

    **About us** We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 27 years, we have delivered millions of pounds in cost savings...

  • Field Support Engineer

    hace 3 semanas

    Barcelona, España Avaso Technology Solutions A tiempo completo

    Job Opportunity: Field Support Engineer at AVASO Technology Location: Barcelona, Spain Employment Type: Full Time Contract Experience: 4+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology...