Customer Support Agent
hace 6 días
**About Brite**
Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of Instant Payments and Instant Payouts. We provide a convenient transaction experience for consumers and reduce the risk in the payment process for merchants. Founded in Stockholm in 2019, Brite is committed to providing the best possible payment solution for everyone involved in a transaction.
The team behind Brite has worked with launching the first-generation of fintech companies before founding Brite. We know the market landscape, technologies, opportunities, and challenges. Now we channel all those experiences into developing modern solutions that will benefit both merchants and end-users.
Want to join us on our journey? The future is brite
**What you will do**
At Brite, you will be an essential part of our support team and the majority of your time will be dedicated to interacting directly with our customers (End-users and Merchants) addressing and resolving their issues in an efficient manner by communicating/interacting with different teams within Brite, ensuring a great Brite experience. You will work closely with several teams internally, mainly tech and merchant solutions to help improve our product. We believe you have experiences from similar positions within payments or tech companies and that you are willing to learn more. Thereto enjoy taking on new challenges, putting the customer first, and having a positive mindset, which are skills we are looking for.
**Are you a brite mind?**
We believe you:
- Have broad experience in customer support
- Take responsibility for the work area and ensure customer satisfaction across all touchpoints
- Communicate professionally and are fluent in English
- Will be part of improving internal processes where and when needed including documentation
- Are willing to constantly learn about a changing and developing a technical product in a growing organization
- Are able to work weekends and bank holidays (according to the team's rotation roster)
- Have the ability to operate and execute in a highly ambiguous and fast-paced environment
**What we offer**
- An optimistic, caring, and inclusive culture where we want you to be yourself
- A dynamic, fast-paced, and innovative environment where you will have the possibility to make an impact from your first day onwards
- A flat organization, friendly colleagues, and fast decision-making
- An environment where we start small and learn fast to do big things
- A team that cares about sharing, collaborative work, and prestigelessness
- ... and you will be part of a growing team of fun and skilled people
Do you want to learn more about our recruitment process? Here you can read about the hiring flow and find answers to the most frequently asked questions.
-
Customer Support Agent
hace 1 semana
Malaga, España Brite A tiempo completo**About Brite** Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of instant pay-ins and instant payouts. With its technology built on Open Banking, Brite provides a convenient transaction experience for consumers and a risk-free payment process for merchants. Founded in Stockholm in 2019, Brite is committed to...
-
Customer Agent Danish Speaking
hace 1 semana
Malaga, España KGR A tiempo completoWe are recruiting for an international company a Danish speaking Customer agent **Missions**: - Communicate with customers through various channels - Make outbound calls/cold calling to B2C customers - Book meetings and sales through outbound calls - Collect essential client information and coordinate with other departments - Ensure clients receive the...
-
Customer Agent Dutch Market
hace 1 semana
Malaga, España KGR A tiempo completoWe are recruiting for an international company a Dutch speaking Customer agent **Missions**: - Communicate with customers through various channels - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests - Ensure clients receive the highest level of service at any moment...
-
Customer Agent Dutch Market
hace 4 días
Malaga, España KGR A tiempo completoWe are recruiting for an international company a Dutch speaking Customer agent **Missions**: - Communicate with customers through various channels - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests - Ensure clients receive the highest level of service at any moment...
-
French Speaking Customer Service Agent to Malaga
hace 2 semanas
Malaga, España Global Career A tiempo completoAre you a master of language, fluent in French at the accomplished C1/C2 level, and proficient in English at the B2 tier? Does your passion for exceptional customer service burn bright? Consider joining our esteemed team in the enchanting locale of Malaga, Spain, as a French-speaking Customer Service Agent. **Responsibilities**: - Resolve customer...
-
Customer Success Internal Support Representative
hace 2 semanas
Malaga, España Safeguru HQ S.L A tiempo completoWe are Safeguru, an E-Commerce specializing on industrial safety products and personal protective equipment, leader on health and safety digital content. We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required the Customer Success representatives,...
-
Customer Support
hace 1 semana
Malaga, España SD Worx A tiempo completoAre you passionate about helping others and solving problems? If so, we want you to join us as a Customer Support Specialist! **Responsibilities**: - Provide support within the framework of customer contracts. - Enhance efficiency and quality in daily tasks and team activities. - Ensure high professionalism and quality in all services. - Participate in...
-
Customer Success Internal Support Representative
hace 1 semana
Malaga, España Safeguru HQ S.L A tiempo completoWe are Safeguru, an E-Commerce specializing on industrial safety products and personal protective equipment, leader on health and safety digital content. We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required the Customer Success representatives,...
-
Customer Support
hace 2 semanas
Malaga, España Webhelp A tiempo completo**Description** The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals. He/she must give information in a practical and clear manner within the set parameters. This advisor must also answer questions concerning specific procedures and services. Main tasks -...
-
Customer Support Representative
hace 2 semanas
Malaga, España HireOn Ltd A tiempo completoHireOn Ltd Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office. Position: Customer Support Representative Location: Benalmadena, Spain Employment type: Full-time **Salary**: 1700 euro gross/month **DUTIES AND RESPONSIBILITIES**: -...
