Customer Support Agent

hace 23 horas


Malaga, España Brite A tiempo completo

**About Brite**

Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of instant pay-ins and instant payouts. With its technology built on Open Banking, Brite provides a convenient transaction experience for consumers and a risk-free payment process for merchants. Founded in Stockholm in 2019, Brite is committed to providing the best possible payment solution for everyone involved in a transaction.

**What you will do**

At Brite, you will be an essential part of our support team and the majority of your time will be dedicated to interacting directly with our customers (End-users and Merchants) addressing and resolving their issues in an efficient manner by communicating/interacting with different teams within Brite, ensuring a great Brite experience. You will work closely with several teams internally, mainly tech and merchant solutions to help improve our product. We believe you have experiences from similar positions within payments or tech companies and that you are willing to learn more. Thereto enjoy taking on new challenges, putting the customer first, and having a positive mindset, which are skills we are looking for.

**Who you are**

We believe you:

- Have broad experience in customer support
- Take responsibility over the work area and ensure customer satisfaction across all touchpoints
- Communicate professionally and are fluent in English
- Will be part of improving internal processes where and when needed including documentation
- Are willing to constantly learn about a changing and developing technical product in a growing organization
- Are able to work weekends and bank holidays
- Have the ability to operate and execute in a highly ambiguous and fast-paced environment

**What we offer**
- An optimistic, caring, and inclusive culture where we want you to be yourself
- A dynamic, fast-paced, and innovative environment where you will have the possibility to make an impact from your first day onwards
- A flat organization, friendly colleagues, and fast decision-making
- An environment where we start small and learn fast to do big things
- A team that cares about sharing, collaborative work, and prestigelessness
- ... and you will be part of a growing team of fun and skilled people



  • Malaga, España Brite A tiempo completo

    Brite Payment Group is an exciting and fast-growing second-generation challenger in the European payment space. Allowing consumers to make payments using their bank accounts, Brite employs state-of-the-art open banking technology to process instant payments across Europe across a wide range of verticals. With connections to many of the continent’s largest...


  • Malaga, España KGR A tiempo completo

    We are recruiting for an international company a Dutch speaking Customer agent **Missions**: - Communicate with customers through various channels - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests - Ensure clients receive the highest level of service at any moment...


  • Malaga, España Global Career A tiempo completo

    Are you fluent in German (C1/C2 level) and proficient in English (B2 level)? Do you have a passion for providing outstanding customer service? Join our team in beautiful Malaga, Spain, as a German-speaking customer Service Agent! **Responsibilities**: - Resolve customer inquiries, issues, and concerns promptly and accurately. - Provide personalized...


  • Malaga, España Top Jobs Abroad A tiempo completo

    We’re recruiting on behalf of our client, an international company that believes great customer support starts with people who care. If you enjoy helping others, solving problems, and creating positive experiences, this is your opportunity to do it all while living by the Mediterranean Sea. Valencia offers the best of both worlds: the energy of a modern...

  • Customer/merchant Support

    hace 2 semanas


    Malaga, España Brite A tiempo completo

    Brite Payment Group is a fast-growing second generation challenger in the European payment space. Allowing consumers to make payments using their bank account, Brite employs state-of-the-art open banking technology to process instant payments across Europe across a wide range of verticals. With connections to many of the continent’s largest banks,...


  • Malaga, España Global Career A tiempo completo

    Are you a master of language, fluent in French at the accomplished C1/C2 level, and proficient in English at the B2 tier? Does your passion for exceptional customer service burn bright? Consider joining our esteemed team in the enchanting locale of Malaga, Spain, as a French-speaking Customer Service Agent. **Responsibilities**: - Resolve customer...


  • Malaga, España Safeguru HQ S.L A tiempo completo

    We are Safeguru, an E-Commerce specializing on industrial safety products and personal protective equipment, leader on health and safety digital content. We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required the Customer Success representatives,...


  • Malaga, España Unit4 A tiempo completo

    **Company Description**: As a Team Leader, you are responsible for ensuring consistency of approach & process across all Customer Support teams. **What you will do**: - Provide strong leadership and guidance to the team. - Motivate, coach, inspire and develop everyone within the team. - Ensure that support cases are prioritised in line with agreed...


  • Malaga, España Emprego ES A tiempo completo

    Customer Support Associate in the Lighting Industry - German Market Description Are you looking to take on a new challenge and work for a worldwide leader company? Your future project: Our client is the world leader in the lighting industry. Their products, systems and services make people's lives safer and more comfortable, businesses more productive...

  • Customer Support

    hace 4 días


    Malaga, España Webhelp A tiempo completo

    **Description** The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals. He/she must give information in a practical and clear manner within the set parameters. This advisor must also answer questions concerning specific procedures and services. Main tasks -...