Sales Support Manager

hace 4 días

Palma de Mallorca, España OMNIACCESS A tiempo completo

**Description**:
**Position Overview**:
**Key Responsibilities**:

- Provide administrative support to the sales team, ensuring efficient operations and workflow management.
- Interface between the sales and administration departments to streamline processes and improve communication.
- Overview and coordinate our KYC process for clearance by Administration.
- Utilize Microsoft Dynamics 365 to manage customer data, track sales activities, and generate reports.
- Define and implement effective workflows to optimize sales processes and enhance team productivity.
- Manage lead assignments, ensuring timely and accurate distribution of leads to the sales team.
- Assist in the preparation of sales proposals, contracts, and presentations.
- Maintain and update the CRM database, ensuring data accuracy and completeness.
- Collaborate with internal teams, including marketing, product development, and customer support, to align sales strategies with overall business objectives.
- Provide regular reports and updates to senior management on sales support activities and performance metrics.
- Travel occasionally to meet with clients, attend industry events, and represent the company.

**Requirements**:
**Qualifications**:

- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in a sales support or administrative role, preferably in the IT, telecommunications, or cybersecurity sectors.
- Proficiency in Microsoft Dynamics 365 and other CRM systems.
- Strong organizational and time management skills, with the ability to handle multiple tasks and deadlines.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Detail-oriented, with strong analytical and problem-solving abilities.
- Ability to define and implement workflows and processes to improve efficiency and productivity.
- Highly motivated, goal-oriented, and persistent.
- Resident or citizen of the EU, able to start employment at OmniAccess without requiring any visa or work permit.
- Able to work onsite at our headquarters in Palma de Mallorca.

**Benefits and Perks**:

- Be part of an international team from different backgrounds that appreciates diversity, and where ideas are always welcome and discussed.
- Continuous training and possibilities for further growth as the company expands.
- Annual performance bonus.
- Private health insurance.

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