Sr. Manager Revenue Operations

**At Preply, we are unlocking human potential through learning.**:
We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated. So far, over 32,000 tutors have given more than 15 million lessons to learners from over 175 countries.

**Meet the team**:
At Preply, we've built our reputation by excelling in the B2C market, and now we're revolutionizing corporate learning with our Business solution. Our platform empowers companies to upskill their employees in languages, equipping them with the confidence and communication skills needed to excel. Industry leaders such as ByteDance, Delivery Hero, and McKinsey & Co have already experienced the transformative impact of our solutions, unlocking their employees' potential and driving better customer outcomes and increased revenues. Scaling Preply Business is a top priority, and you will be at the forefront of this exciting journey.

As a Sr. Manager of Revenue Operations & Tooling you will be pivotal in enhancing Preply's B2B toolstack, centered around Salesforce, to empower our teams to reach peak performance. Reporting to the Sr. Director of Growth, this role will oversee a team focused on CRM and Go-To-Market tools, optimizing sales efficiency, ensuring data integrity, and leveraging AI to keep Preply on the cutting edge of market innovation.

**What you'll be doing**:

- Optimize Sales Efficiency & Outbounding - Drive pre-sales and sales efficiency through efficient outbound toolstack, ensuring targeted lists and optimized workflows that maximize engagement and conversion.
- Pipeline Visibility & Forecast Accuracy - Maintain and improve clear, real-time pipeline views in Salesforce, enabling managers to forecast accurately and prioritize effectively.
- Integrate AI & Market Innovation - Lead integration of AI tools that enhance efficiency and personalize outreach, ensuring Preply stays ahead of market trends to drive team productivity.
- Customer Sentiment & Retention Insights - Capture and analyze customer sentiment through multiple data sources to guide effective client management and enhance retention.
- Tooling Budget & Vendor Management - Manage tooling budget and vendor relationships, ensuring all tools deliver strong ROI and align with Preply's growth goals.
- Data Quality & Consistency - Champion data integrity across Salesforce and connected systems, implementing automation to reduce manual tasks and ensure accurate insights for customer-facing teams and senior management.
- User Experience Optimization - Shape the B2B toolstack experience with a product management mindset, optimizing user journeys for intuitive, efficient use across teams.
- Team Leadership - Lead and develop a high-performing team, fostering a culture of efficiency, innovation, and co

**What you need to succeed**:

- Expertise in Salesforce & B2B Toolstack: Deep technical knowledge of Salesforce and B2B sales tools, with a proven ability to enhance tool effectiveness for sales, marketing, and customer success teams.
- B2B Scale-Up Experience: Hands-on experience driving revenue operations in a fast-paced, scaling B2B environment, bringing best practices for optimizing processes and tool adoption.
- Strong Business Acumen & Growth Focus: Strategic understanding of B2B sales cycles and customer dynamics, with the ability to translate business goals into operational strategies that empower customer-facing teams.
- Data Quality & Insights Proficiency: Expertise in managing CRM data integrity and delivering data-driven insights for accurate forecasting, pipeline visibility, and actionable decision-making.
- Leadership & Cross-Functional Collaboration: Proven track record of building high-performing teams and collaborating effectively across departments, with excellent communication skills to align cross-functional strategies and drive shared goals

**Why you'll love it at Preply**:

- An open, collaborative, dynamic and diverse culture;
- A competitive financial package with equity, leave allowance and health insurance;
- Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub
- Access to free mental health support platforms;
- Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
- The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting).

**Our Principles**:

- **Care to change the world** - We are passionate about our work and care deeply about its impact to be life changing.
- **We do it for learners** - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional lea