Workplace Change Management

hace 4 días


Madrid, España Devoteam A tiempo completo

Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología. Centrada en 6 áreas de especialización, abordamos los desafíos estratégicos de nuestros clientes: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Ciberseguridad y la Sostenibilidad conseguida por la Digitalización.

La Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestros clientes herramientas tecnológicas de primer nível pero siempre con la cercanía y profesionalidad de un equipo que actúa como guía durante el camino.

Nuestros 25 años de experiência nos convierten en una consultora innovadora, consolidada y madura que permite el desarrollo de nuestras 8.000 personas, certificando continuamente a nuestros consultores en las últimas tecnologías y contando con expertos en: Cloud, BI, Data Analytics, Excelencia en Procesos de Negocio, Gestión de la Relación con clientes, Ciberseguridad, Marketing Digital, Machine Learning, Ingeniería y desarrollo del Software.

Devoteam ha sido premiado como Partner del año 2021 de los 5 líderes de la nube: AWS, Google Cloud, Microsoft, Salesforce y ServiceNow.

CreativeTechForBetterChange

At Devoteam we are looking for a change management worker plays a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. It is a focus on the people's side of change, including changes to business processes, systems and technology and organisation structures. The primary responsibility is creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. The change manager works to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realisation, value creation, ROI and the achievement of results and outcomes.
- Train end users on Google Workspace Apps and provide support
- Create contents for trainings adapted to the client’s needs
- Create content for manuals and vídeos on Google Workspace Apps
- Provide input, document requirements and support the design and delivery of training programs
- Manage small to medium change management projects
- Lead all change management activities and integrate them in the project plan
- Support/create communication efforts
- Support/create the design, development, delivery and management of communication plans
- Assess the change impact
- Support organisational design and definition of roles and responsibilities
- Coordinate efforts with other specialists
- Track and report issues
- Support change management at the organisational level
- Follow/create the scope of the project along with the organisation

SKILLS
- Solid understanding of how people go through a change and the change process
- Experience and knowledge of change management principles, methodologies and tools
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organisation
- Team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organisational issues and challenges
- Experience in Training
- knowledge of Google Workspace Apps
- English advanced skills - listening, speaking, reading and writing.
- High level of knowledge of Google Workspace tools
- Project management experience
- Establish Delivery Processes.
- Supervise team members performance.
- Distribute and assign the different projects and tasks.
- Monitor, control and support service delivery.
- Be accountable for the quality of Service, disponibility and performance.



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