Payroll & Services Manager Emea

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
About Us:
HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.

We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.

HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets.

Job Summary

We’re looking for a dynamic Payroll and Services Manager - EMEA to lead and evolve our regional HR Payroll operations. You’ll drive consistency, compliance, and efficiency across multiple country sites, ensuring seamless service delivery and impactful collaboration across HR functions.

Job Responsibilities
- Lead and develop the HR Payroll function across EMEA, ensuring cohesive and accurate payroll delivery across all sites.
- Approve and oversee payroll processes and controls, ensuring full compliance with internal policies and external regulations.
- Represent the payroll function in internal and external audits, acting as the primary point of contact.
- Optimize the use of systems (SAP HR, Workday) and external providers to enhance cost-efficiency and process effectiveness.
- Establish and report on KPIs and SLAs, proactively managing case resolution and championing employee and manager self-service tools.
- Plan and allocate resources to meet demand during peak periods and projects.
- Collaborate with HR teams to support communication, benefits implementation, and integration processes across the region.

Required Skills and Experience
- Proven experience leading HR Payroll operations in a multinational environment, with at least 4 years in a managerial role.
- Deep knowledge of SAP HR payroll systems and familiarity with Workday and case management tools.
- Strong understanding of payroll, benefits, labor relations, and social security administration.
- Demonstrated success in HR project management and process reengineering.
- Excellent problem-solving, judgment, and communication skills, with the ability to influence and build trust across all levels.
- Collaborative mindset and ability to lead remote teams through change.
- Fluent in Spanish and English; additional European languages are a plus.

This role is ideal for someone who thrives in a fast-paced, multicultural environment and is passionate about delivering operational excellence while fostering inclusive and collaborative HR practices.
- At HBX Group, we believe that diversity drives_ _innovation and makes_ _travel a force for good. We're committed to creating_ _an_ _inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference._

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.