Senior Revenue Operations Analyst

**See yourself at Twilio**: **Join the team as our next Senior Business Analyst on Twilio's Flex** **Revenue Operations team.**: **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. **About the job**: This role is critical to levelling up how we measure our business, from top to bottom of the funnel - and to doing so in a scalable manner, through the design and use of key Sales and RevOps platforms like Clari, Salesforce and Tableau. **Responsibilities. In this role, you'll**: - **Provide insights**:Perform cross-functional analysis to deliver critical insights to RevOps, Finance and Sales leadership for use in deriving growth tactics / strategies; examples may include: _Comparison of pipeline velocity and win rates across regions, lead sources. _Evaluation of product use case effectiveness based on deal win rates, deal sizes, churn rates_ - **Drive Operating Rhythms**:Own and execute key components of our Sales forecasting process including E-Team roll-ups, regional roll-ups and opportunity based forecasting models. Own and operate our Sales forecasting cadence in 1-2 regions, in partnership with front line Sales managers and regional Heads of Sales. - **Own platforms / Systems**:Own and drive coordinated implementation of key systems enhancements in partnership with product owners of Salesforce, Clari and Tableau to ensure "state of the business" is accurately reflected - **Drive Change**:Propose recommendations for action, future analysis and/or incentives to accelerate growth of new bookings, new Customers and new pipeline across the Flex business. Partner with cross-functional teams in Sales, Marketing, Sales Development, Analytics and Business Applications to deliver insights, improve system capabilities for Flex' go-to-market (GTM) teams **Qualifications**: **Required**: - 3+ years of experience using, enhancing and analyzing data to derive insights, especially utilization and blending of data across various sources / systems - 2+ years of experience creating and using Salesforce reporting and dashboards - Experience creating and delivering (data driven) presentations and a track record of successful adoption of recommendations - Experience working in high-growth, performance-focused environments - Ability to shift priorities quickly, while maintaining a high degree of organization and control. - Naturally and perpetually curious, a solution oriented thinker & a builder at heart **Desired**: - Experience working in the technology SaaS industry and resulting familiarity with key metrics and processes - Experience / expertise with analytics approaches like SQL including the ability to extract data from databases, blend data within / across databases - Experience accessing data, configuring data and building visualizations in Tableau or Analytics Studio **Location** This role will be based remotely from Madrid, Spain. Approximately 5% traveling is anticipated for select quarterly meetings and/or annual Sales kickoff meetings **What We Offer**: There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. **Twilio thinks big. Do you?**: We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. If this role isn't what you're looking for, please consider other open positions.