Customer Experience Agent with Dutch and German

hace 1 semana

Madrid, España MSX INTERNATIONAL A tiempo completo

**CUSTOMER EXPERIENCE AGENT**with Dutch AND German with English**

**No Experience needed**

Hello

If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results. We work for the main brands of passenger cars, industrial vehicles, and agricultural machinery.

Our Customer Experience area works with a proactive and dynamic approach. Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service.

Do you know how to understand customer needs and set priorities in management? Do you know how to identify and solve their needs while transmitting a brand image?

Become one of our Customer Service Agents.

**The duties you will perform on a day-to-day basis are as follows**:**
- You will follow up with the customer until the final solution to their query.
- You will issue reminder calls and follow up on incidents, achieving maximum satisfaction.
- You will carry out database updates, report writing and reporting.

**We are looking for you if**:

- You have an excellent command of English and you also have strong language skills bilingual and/or native in**Dutch AND German.**:

- You are able to travel to our offices to attend the training period.
- You have availability to work weekends and rotating schedules.
- You have knowledge of document management and operate dedicated document management platforms.
- You are a person with excellent oral and written communication skills.

LI-MU1

Spain-Madrid

**What do we offer?**
- You will be part of a great team of professionals in an internationally consolidated company.
- You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants and dealers.
- MSX Bazahar: Collective purchasing portal with great discounts for employees.
- Flexible remuneration plan (medical insurance, transport card, meal card, training ).
- 23 working days according to collective agreement + 3 extra days.
- Internal training plan.
- Additional incentives for employees referral programs, internal trainers, new business opportunities.

**By joining MSX International**:

- You will join a company that values **ideas, creativity, innovation and the autonomy** to implement them.
- You will feel that this is a company where **talent is important**, we take care of our team and the working environment, we avoid hierarchies and we love to have a coffee and talk about our things.
- We will motivate you to do your best; at MSX we don't sit back, we **want to do our best** to remain the leaders in automotive consultancy.

**As an industry leader, we cover the following fields**:

- Warranty & Technical
- Part & Services
- Channel Management
- Fleet & Mobility
- Customer Engagement
- MSX International is an equal opportunity employer regardless of gender, race, disability, age, sexual orientation, religion or belief, marital status, pregnancy or maternity._

  • Customer Experience Agent with French and Dutch

    hace 1 semana

    Madrid, España MSX INTERNATIONAL A tiempo completo

    **CUSTOMER EXPERIENCE AGENT with French AND Dutch** **No Experience needed** Hello! If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results. We work for...

  • Customer Experience Agent with French and German

    hace 1 semana

    Madrid, España MSX INTERNATIONAL A tiempo completo

    **CUSTOMER EXPERIENCE AGENT with French AND German with English** **No Experience needed** Hello! If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and...

  • Customer Service Representative

    hace 6 días

    Madrid, España MSX International A tiempo completo

    Customer Service Representative (German AND Dutch) Customer Service Representative (German AND Dutch) 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Company DescriptionMSX International Group is the leading global provider of outsourced business solutions for the automotive...

  • Customer Service Representative

    hace 7 días

    madrid, España MSX International A tiempo completo

    Customer Service Representative (German AND Dutch) Customer Service Representative (German AND Dutch) 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Company DescriptionMSX International Group is the leading global provider of outsourced business solutions for the automotive...

  • Customer Experience Agent- Dutch

    hace 1 semana

    Madrid, España MSX INTERNATIONAL A tiempo completo

    **CUSTOMER EXPERIENCE AGENT with Dutch and English** **No Experience needed** **Objective of the position**: Our **Agents** will serve as the primary point of contact for vehicle owners, addressing and resolving all requests related to their vehicle through multiple channels. **Responsibilities of the Agents**: - Remote Assitance: Identifying and address...

  • Customer Care Agent with German

    hace 3 días

    Madrid, España my.dormakaba A tiempo completo

    We are looking to hire an experienced Customer Care Agent with German based in our offices in Madrid Spain. A job that matters : Your tasks Customer Support : You are the first point of contact for our customers advising them on our products and services and addressing their inquiries via phone email or chat. Data Entry & Verification : You accurately enter...

  • Customer Care Agent with German

    hace 4 días

    madrid, España my.dormakaba A tiempo completo

    We are looking to hire an experienced Customer Care Agent with German based in our offices in Madrid Spain. A job that matters : Your tasks Customer Support : You are the first point of contact for our customers advising them on our products and services and addressing their inquiries via phone email or chat. Data Entry & Verification : You accurately enter...

  • Customer Service Representative

    hace 3 días

    Madrid, España MSX International A tiempo completo

    Customer Service Representative (German AND Dutch)Customer Service Representative (German AND Dutch)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company DescriptionCompany DescriptionMSX International Groupis the leading global provider of outsourced business solutions for the automotive industry...

  • German customer experience agent

    hace 3 días

    Madrid, España Dancover AS A tiempo completo

    Dancover (Supreme) is currently hiring a Customer Service Representative to join our team at our office in Fuengirola, Spain. As a Customer Service Representative, your primary objective will be to support Dancover’s customers and always ensure an excellent customer experience. We are looking for someone who is fluent in German, Danish, or Swedish, both...

  • Customer Experience Specialist

    hace 6 días

    Madrid, España Cross Border Talents A tiempo completo

    A leading outsourcing firm is seeking a Dutch-Speaking Customer Experience Specialist for their Malaga office. This entry-level position offers a permanent contract with on-site training and growth opportunities. Candidates should be native Dutch speakers with strong English skills and a customer-oriented mindset. The company provides a vibrant employee...