Team Leader Call Center English Speaker + Spanish
hace 3 días
We are looking for a Team Leader English native speaking fluently spanish for one of our international account.
Permanent contract of 39h, located in Barcelona
Barceloneta (Metro L4) or Estación de Francia (Rodalies) or Ciutadella ' Vila Olímpica (Metro L4 y Tram T4)
Starting date: ASAP
**Requirements**:
- English speaker (Mother tongue) + Spanish fluent
- A relevant experience as a supervisor/manager/team leader
- Demonstrated ability to supervise, motivate and coach staff
- Excellent verbal communication and interpersonal skills
- Strong organizational skills and attention to details
Your duties and responsabilities:
- Supervising staff
- Management, planification and daily coordination of the team
- Reportings to managers: KPI´s, SLA´s
- Coaching and developing team members
- Efficient daily operations and process
- Able to follow strict timelines
What you can expect from us:
- Training within the company
- Long term contract
- To be autonomous while working within a close-knit team
- Evolutive position
- A modern, pleasant and well-located working environment
Tipo de puesto: Contrato indefinido
Salario: 21.000,00€-23.000,00€ al año
Beneficios:
- Flexibilidad horaria
- Teletrabajo opcional
Horario:
- Flexibilidad horaria
Ubicación del trabajo: Empleo presencial
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